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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Excellent

8.2

based on 3318 reviews

2377 reviews in English

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3318)
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Ann J. Couples Australia, October 21, 2015
Great Location

Clarke Quay over the road, Train station over the road, great pool
8.3
It is in a fabulous location with Clarke Quay and the train station right over the road and China Town just a 5 minute walk away. The reception staff are quite helpful. The room is quite new and kept very clean all the time. The swimming pool is fantastic and a welcome site after a long day in the heat.
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Jessica L. Couples Singapore, October 18, 2015
Room for improvement

Location, transportation
7
Bathroom looks aged and facilities are due an upgrade soon. The room itself is fine and the nepresso added a good touch. Staff not prompt nor are they friendly or helpful at the front desk. That could be improved as well.
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Yeung W. Business travelers Hong Kong, October 16, 2015
Under renovation

People are helpful. Room is quite large.The coffee and tea serving is good.
5
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Choo C. Business travelers Malaysia, October 16, 2015
Slow check in but overall OK

good breakfast, good location, comfortable pillows
8.7
Very slow check-in process as usual. Think their lobby is quite old which needs renovation. Other than that the experience was quite ok, room was clean with comfortable bed and pillows, good breakfast and good location.
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Ian M. Couples New Zealand, October 9, 2015
Sightseeing in Singapore

Location was excellent. Food at hotel great. Staff very helpful.
9.7
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Suen C. Couples Hong Kong, October 2, 2015
Convenience

good location, friendly staff, comfortable room
7.7
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Ping L. Business travelers Taiwan, September 30, 2015
7.5

cozy convenience nice
6
There is no different with last time I stayed last Oct..
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David C. Couples United Kingdom, September 22, 2015
Good hotel in convenient location

Location on Clarke Quay and close to MRT station
8.7
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Takaya K. Families with young children Japan, September 13, 2015
good location

break fast,location,service
7.7
very good
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Ho Y. Business travelers Hong Kong, September 12, 2015
Good Location

Good Location, Clean and spacious room
7.7
Convenient location, close to the shopping mall but not crowded, spacious hotel room and lobby make traveller feels comfortable. But one thing needs to improve is the water pressure in hotel room, it's not strong enough and water temperature is hard to control.
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