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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2722 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (2722)
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Jerome E. Families with young children Philippines, January 2, 2013
Overall A greatt place to stay

Spacious room, near mrt, Clark quay, mall, foods, shops
9.3
I like everything in this hotel.. From the nice, attentive staff to the comfortable bed etc. Location is great, just a few steps to the Clark quay mrt station, choices of restaurant, 7 eleven, centrall mall and water taxi going to marina bay. I really appreciate the cleanliness of their room toilet which I'm comfortable to use like I'm home :) we will definetly stay again
Hotel Feature Tip: They are very keen on time of check in at exactly 3 pm
Joan G. Couples Australia, January 2, 2013
Fantastic location but very dated hotel

Location and large swimming pool
6.7
The location is fantastic and walking distance to most of the bars restaurants and shopping areas, however the hotel is very dated and badly in need of a renovation. Althought the rooms where clean they are very small.
Yen F. Families with older children Taiwan, January 1, 2013
Good location but small rooms

the hotel location is good and convient but the room is small. however, the service is great. the room is cleaned after we come back from the breakfast.
7.7
we have a great time in this hotel which can see the end of the year firework held in the marina bay.
Clairine R. Families with young children Indonesia, January 1, 2013
Great ambience and comfortable room

Location, professionalism, clean
7.7
stayed at swissotel for 4 days with my family. the hotel staff was very friendly, location was convenient (right across central mall and mrt station), overall it was a good experience!
Yuen H. Couples Malaysia, December 30, 2012
Next to shopping area

Comfortable
8.3
this is a wonderful hotel. in the room had brew coffee facilities. when entering the room, tree are a box of coca late in the table. balcony can view the river view. there are free access of executive lounge for us. evening tea break can enjoy free flow of beer, red wine and many thers.
Nightlife Tip: Is wonderful. Just next to hotel across a river will reached.
Chee K. Couples Singapore, December 30, 2012
Great Hotel

great location great service.
8.3
if you have a little bit spare cash. this is the place to go. the service is excellent, the rooms are big. the pool is great. the rooms are clean. the beds and comfy. it is the place with the best hotel service i have had in years. i strongly recommend to anyone who is looking for a stay. i stayed for 2 weeks!
Yung C. Couples Taiwan, December 30, 2012
Other hotels have better staff, service

Clean, well maintained, good location.
6
Hotel is well maintained for an older property, good location in Clarke Quay, decent gym, and next to a mall. We had a terrible check-in experience with one particular "hard-headed" front desk receptionist that unfortunately negatively influenced our overall stay. What a pity. Probably one-off. We go to Singapore frequently, and we will definitely stay at other hotels in Singapore in the same category / price range - like M Hotel, Studio M Hotel, Park Ave Changi Hotel that had friendlier and more accommodating staff and service. Not coming back to Swissotel Merchant Court, thanks to the one particular gentleman.
Wanting L. Couples Taiwan, December 30, 2012
Very Good

Very nice rooms. Staff helpful and polite. Good position
9.3
Very Beautiful.Would recommend friends and family to this hotel.
Song Y. Couples Malaysia, December 30, 2012
Room is comfort and clean

Location is good, room is comfort
6.3
Receptionist is rude and not friendly when checked in. They are not allow of late check out to 1pm, even 12.30pm also not allow. This is very bad.
Rebecca L. Solo travelers United Kingdom, December 29, 2012
Good Location

Pool, Restaurant & Staff
9
Nice hotel on Clarke Quay, great staff, good food in the restaurant, visited the spa & swam in the pool - lovely.
Restaurant Tip: Gluten free bread available on request

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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