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Excellent 8.2
Based on 3335 reviews

Recent customer comments

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Excellent



based on 3335 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

9 kerry T.
United Kingdom
July 10, 2013
Fantastic hotel in the heart of Clark quay
Great service, perfect location, lovely staff
We had a fantastic weekend here and would not hesitate to recommend the hotel

6.7 Alison F.
Australia
July 10, 2013
good but but pricey food
large rooms and modern bathroom. Friendly ei the h good service. Very efficient.
Had a very comfortable stay and found the hotel staff very attentive. A couple of things to mention. Firstly the charges for any food and beverages were quite high. Secondly the air conditioner i found this quote implant. is situated so that the air is blown into your face when you are in bed. I

6.7 Tony C.
Hong Kong
July 10, 2013
Comfortable and convenient stay
Clean, comfortable bed, attentive
Basically good as clean and comfortable bed, but the room is relatively small and Not well designed and furnishing for young kids stay in the room. And there are some noise from the exhaust vault of the ventiliator in the room, which distribute kids sleep.

7.3 Adi S.
Malaysia
July 10, 2013
conveninet, easy access, elegance
conveninet, easy access, elegance
the hotel was nice, staff was friendly, location is very convenient

7.7 J T.
Indonesia
July 09, 2013
Great Location, Friendly Staffs,
Great Location, Friendly Staffs, Good size room
It is very close to City Hall MRT Station, about 3 minutes walk. This hotel is more suitable for the business travellers

7.7 MANH H.
Vietnam
July 09, 2013
Good location next to MRT, clean room
Location, clean, near MRT
Good location, clean room, next to MRT and Clark quay

7.3 Angeline N.
Singapore
July 09, 2013
Pleasant stay
Comfortable bed, good quality complimentary coffee and tea, convenient location
The location of the hotel is excellent, it is just at Clarke Quay MRT, a short sheltered walk to the hotel lobby, and at the heart of Singapore River with plenty of night life. It is also next to Central Shopping Centre and a short walk to Liang Court. However, the hotel staff are inattentive to guests and rather hinsensitive. For example, the hotel staff asked for more personal details compared to other hotels, which I felt was intrusive. In addition, the hotel staff did not read the requests I made through Agoda website, for example the bedding type and the level of the floor. The hotel staff also failed to inform me of the discount available to guests if they dined at the in-house Ellenborough café. I paid the normal price only to discover guests were eligible to a discount the next day. Even the café staff did not bother to ask and they were also inattentive to guests, e.g. provided cold water when I requested for warm, did not provide milk with the tea, did not clear the plates in a timely manner.

8 Jose A.
Philippines
July 09, 2013
great! the room was nice.
location, clean room, good food.
This hotel is a good and clean hotel. The room was very nice. Not much of a view though. It's near all the good pubs and eateries. Would have been nice if there was a smoking room. Non-smokers would like it since this is a no-smoking hotel.

6.7 Adam S.
Singapore
July 09, 2013
Chill Party Relax...
Nearby Restaurants, Clubs, Pubs and Shopping Area. Historical Places, Full Of Histories and Parks.
It was pleasant, relaxing and comforting. The staff of the hotel are friendly and service oriented, never failing to serve with a big smile. The service was effecient and fast. Most of the attractions around the hotel was a walking distance. Or, you could just get on the bus or the subway to go around, hassle free. Plenty of good local delicacies around the hotel area and its a shopping paradise.

9.3 BARRY L.
New Zealand
July 09, 2013
Great Location
The Location, handy to Restaurants.
This is our 3rd stay at this Hotel. It is very conveniently located. Great swimming pool and this time we were upgraded to a balcony room overlooking the River. Most enjoyable.