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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2953 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2953)
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Christopher R. Couples United Kingdom, February 3, 2013
Great location, everything else was just ok

The location is certainly the best feature.
6
We just stayed 3 nights. We already know Singapore so we knew the Clarke Quay would be a good spot with lots of nearby choice for food and drink plus of course easy access to the MRT. The hotel itself is in need of refurbishment, our room was very basic, internet was extra charge which is a bit behind the times, the bed was comfortable and all of the basics were there including tea/coffee making facilities. The fixtures and fittings were showing signs of age for example there were yellow stains in the bath. In short a refurbishment is probably due. We just checked in and checked out, and the service seemed ok. For the size of hotel it was surprisingly quiet although when we asked for a late checkout we were told the hotel was full. I suspect that this is their standard line to ensure everyone checks out on time or early.
Nightlife Tip: 2 minutes walk, just cross the bridge and you're right in the heart of Singapore's nightlife, Clarke Quay, with bars and just about any style of cuisine that you could want. 10 minutes walk in either direction along the river will take you to either Boat Quay with lots of choice for asian style seafood or in the other direction to Robertson Quay for a slightly quieter choice of bars and restaurants.
Tuuli L. Solo travelers Finland, February 3, 2013
very nice room and good location

good room, very nice poolside
9
The room was airy and compfortable. Breakfast was excellent and the poolside is genuinely nice. The interior decoration in common areas is pretty kitchy. I was disappointed to have to pay separately for wifi.
Antony H. Couples United Kingdom, February 2, 2013
Great location with views over the Singapore river

Good club lounge with friendly staff
8.7
Thanks to all the lovely staff for making us welcome.
Shopping Tip: Great location as you are very close to all main shopping areas.
Lyn K. Couples Malaysia, January 28, 2013
Strategic location to everything!

Complete facilities, clean, well trained staff,
9.3
Loved the room we stayed in! Had a great view, sights of Clarke Quay, the street buskers and the people around. The room definitely met our expectations and we would recommend this Hotel to everyone.
Nightlife Tip: Surrounded by many restaurants and bars that will please your appetite! You will be spoilt for choice!
Keith C. Couples Canada, January 28, 2013
conveniently located

location, service, price
7.3
Bonnie S. Couples United States of America, January 27, 2013
Location, location, location!

Perfect location
8.7
our friends who had lived in singapore recommended this conveniently located hotel. we took the bus from kl to harbourfront and from there took the mrt 3 stops away to the hotel. convenience speaks volume! although small, the room was very nice, the breakfast was wonderful and the executive lounge amenities were pretty good (especially the service). clark quay is in walking distance to many great places. and the mrt is a fantastic means of getting around as well. the pool area is quite small. not enough space and loungers to hang out at the pool.
Nightlife Tip: In Clark Quay, we recommend Brewerks for great beers and the Crazy Elephant for fantastic live music.
Hoang T. Couples Vietnam, January 27, 2013
Great location!

Right at the MRT, conveniently connect to city center, at Clarke Quay
9
Nice surprise with the upgrade to Advantage room and free wifi package. Recommended for both leisure and business traveler.
Ismail T. Couples Singapore, January 27, 2013
Great location and good service

Walking distant to Clarke and Boat Quay, opposite shoping mall and MRT station, not too far away from Chinatown
9.3
it has been good 2 days. staff were friendly. taxis easy to get.
Kongweng L. Couples Malaysia, January 27, 2013
Best of the best

Location
8.3
Near mrt Good location and near shopping mall, suitable for couple to shopping and relaxing .affortable price with this hotel in peak time. Only 3 minute from here to Chinatown From air port only 25 minute with mrt, near central shopping mall . A lot of famous shop to shopping . Staff very nice n polite, this hotel offer early check in . Suitable for me
Shopping Tip: Good
Soon T. Couples Singapore, January 27, 2013
Great hotel location, with lovely staff

clarke quay is just a stones throw away, hotel is clean, staff are friendly
9
firstly, i got a free upgrade from a classic room to a swiss advantage. very nice of them. good food is around the corner, with many eateries and restaurants. the train station is also just a 3 min walk, which makes it very convenient. the rooms are not exactly new, but they are very comfortable to live in. overall, id strongly recommend this hotel.
Restaurant Tip: theres a bak kut teh restaurant just across the road.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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