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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2779 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2779)
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Jennifer S. Couples United States of America, December 9, 2012
Beautiful hotel and wonderful service

Clean, good location, good service
9.7
The hotel lobby is gorgeous! We were greated by a welcoming staff. There were many people checking guests in so the line went quickly. We were offered an upgrade to an executive club room and believe it is worth it. The club room includes buffet breakfast and happy hour with free alcoholic beverages and finger foods! The international buffet breakfast was incredible! Many options to choose from spread across two different rooms! The room was very clean and bad a very comfortable bed! One of the best! Even the coffee maker was brand new! The pool has water slides ad even though it was crowded, it was easy to find a place to put our towels down. Our room over looked Clarke Quay, and we didn't hear any noise. Also, the blackout curtains blocked all the light.
Edison C. Couples Indonesia, December 9, 2012
Great location

Great Location and Clean
7.3
the room is clean. the location is next to clarke quay with many good eatery around the vicinity. mrt entry point is right behind the hotel; thus it is very convenience to get into mrt to airport or to all the important places in singapore like marina bay, harbour front, orchard, and dhoby ghout. the view from the room is okay. the room interior is kind of old and plain. nothing to talk about regarding the room interior.
Sightseeing/Attractions Tip: easy ride to universal studio from hotel by mrt. the entry point of mrt is right next to hotel. you take the purple line mrt toward the end of line in harbour front. you go up from basement level to level 3 of vivo city where you take sentosa express and get down on the first stop where universal studio is located. couldn't be any faster and very easy ride.
Ruben T. Couples Singapore, December 9, 2012
Good service with quality rooms

View, swimming pool
8
A pleasant stay, sure to come again, good customer service and nice place
Daneels F. Solo travelers Switzerland, December 9, 2012
Swiss quality hotel :)

Very good Location
9
Very nice pleasant staff from reception to cleaning people! Being swiss, I've loved the Nespresso machine in the room as well as the great hair dry (valera) - as in most hotel, they are very bery bad! For once i had my hair well done! Nice pool with a good view. What needs to be improve is the shower curtain (in most hotel they are never changed/cleaned...). You need to put a glass....
Sightseeing/Attractions Tip: Very bars/restaurant around the river/hotel, and close to very chinatown.
Kartika D. Groups Indonesia, December 9, 2012
Nice hotel and easy to access

Big room and good location
7.3
The room was big and clean, and we were lucky to get one that was close to the swimming pool. The staff were also helpful. MRT stations were walking distance only and it's within Clarke Quay area, the hotspot for Spore nightlife, so our stay there was excellent.
Marquel D. Business travelers United States of America, December 8, 2012
Very comfortable

Safe for the single business traveller
9
Excellent hotel! Beautiful rooms. Felt very comfortable there all week!
Michael C. Couples United Kingdom, December 8, 2012
Good central location, some rooms a little tired

Attentive service the norm
7
A convenient location, attentive service and good value makes this our regular Singapore stopping point. It's good for B&B but facilities are a little limited for such a central hotel. However, plenty of great eating places within walking distance and easy reach. The standard bedrooms are a little on the small side and some are overdue refurbishment. Prices seem to be creeping up and it's a shame in this day and age the wi fi is an extra.
Restaurant Tip: So many great places to eat in a Little India but try RAS on Clarke Quay (opposite hotel) for an excellent local alternative though you may more for the location.
Graham M. Business travelers United Kingdom, December 7, 2012
All good thanks.

Location
8
Was given a room upgrade as the hotel was busy so that was a nice bonus.
David M. Business travelers United States of America, December 7, 2012
Very nice hotel but poor shower facilities

location, cleanliness
7
Hotel is nice, breakfast is way overpriced. The bathroom is clean but the shower had a hole in it and the showerhead is far too low. Internet speed is good, location is good, staff is good. I would recommend the hotel to folks interested in being close to clarke quay. I would skip the breakfast next time as you can go across the street to starbucks and spend a fraction of the money.
Lorraine L. Business travelers Singapore, December 6, 2012
Fantastic Hotel

Good location good service
9.7
Near the clarke quay mrt station. very near chinatown and also orchard road. place is posh looking hotel rooms is clean. got a good rate in agoda. perfect for nightlife. super near the pubs. near famous jumbo seafood a must try when in singapore. good food! the central shopping mall serve many japaneses cusine. all very nice. waraku, marutama. ma maison. santouka. watami. korea food. seoul yummy. chinese food tung lok. mnay resturants to choose from. good place to consider!

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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