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Excellent 8.2
Based on 3361 reviews

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Excellent



based on 3361 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Kelvin K.
Singapore
May 23, 2013
Comfortable
Location, location, location

WEI H.
Malaysia
May 23, 2013
na
the hotel room was clean

KAM L.
Hong Kong
May 23, 2013
staff manner needs improvement
location,
front desk check-in staff no patience listening to customer's need. 1st room assigned is far below as fairmont standard, old, badly maintained and just next to life and so nosiy for the whole night. after complaint, room changed, just up to swissotel standard but not great. not such pleasant experience for this stay.

Ronnapop V.
Thailand
May 22, 2013
Went on our anniversary, was just PERFECT
Service, Location, Night life.
We went on our anniversary. They upgraded us the room with free wifi and a bottle of wine and some chocolate. Did not expect that much. Truly appreciate their service. Just right on the MRT station and next to Clarke Quay. Only thing to comment is the fitness center is a bit smelly.

Bee A.
Singapore
May 22, 2013
comfortable and centrally located hotel
clean, comfortable, next to the MRT
This is the 2nd time staying at Swissotel Merchant Court. the beds are really comfortable and the staffs are really friendly. This time, they have upgraded my classic room to the club room on the top floor. This place makes me felt home away from home.

audrey L.
Malaysia
May 22, 2013
It was a great hotel with nice clean room
Clean, Centrally located and easy accessible

Laura S.
United Kingdom
May 22, 2013
Excellent location on the river
Balcony view of the river, large comfortable room, seconds from MRT

Keith C.
Canada
May 21, 2013
conveniently located
location, service, price

Edward D.
Australia
May 21, 2013
Big busy hotel, clean room, friendly staff.
Location, cleanliness, nice food.
We enjoyed our stay, location was great and very handy to restaurants and bars at Clarke Quay, There was always taxis available at the hotel entrance.

sung D.
South Korea
May 21, 2013
quiet
location, convenience