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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2829 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2829)
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Kenneth F. Couples United States of America, November 12, 2012
Loved the location,,Fantastic view of the river

Great staff and service
9.7
My wife and arrived early and were told our room was not ready.I was also told I could upgrade for a better view and room.The cost was minimal and we did so.Our room was not ready when promised so the hotel upgraded us once again free of charge to The Premium Room with a spectacular view of the Singapore River and Clarks Quay.In addition they gave us a complimentary 'cocktail hour' and breakfast at the Executive Club.It made our trip that much better.The hotel itself is lovely,immaculate and first class in every way.The staff was outstanding with a special thanks to Chor Yee Loh for her assistance with reastaurant reservations.Will definetly stay again.
Shopping Tip: Although Orchad Road is a nice place to visit the shopping prices are extremely expensive.Look but don't buy.
Kenneth G. Couples Australia, November 12, 2012
Great Location, staff were very friendly

Location, Good service
7.3
Staff very helpfull. Room a little tired but very clean. Very Quiet. Great location close to Restuarants and night life on Clarke Quay. Near MRT and Taxi's always at hotel front. We would stay here again.
Charles S. Solo travelers United Kingdom, November 12, 2012
Good hotel in an excellent location

Proximity to MRT
7.3
Although this was my third stay at the Merchant Court and the staff were not at their best. The room itself was fairly small, although the bathroom was a good size with a bath. The hotel is right across the road from the Circular Quay MRT and you can be waiting for a train within 5 minutes of walking out of your room! Taxis are plentiful and tend to wait outside the main entrance. There is an gym/spa and the swimming pool is brilliant for adults and children, alike.
Hotel Feature Tip: Pass by the washing machine and tumble drier on your way back from the pool. That way the children dont get frozen by the aircondtioning and one doesn't have dripping costumes in the room
Serrine L. Couples Hong Kong, November 12, 2012
Great location nearby everywhere

Love the amenities at the room
8.7
Surprising me pleasant accommodation with Swissotel. Stayed at Ritz Calton before and the location was not as accessible to all the foods and entertainments that Singapore has to offer. Love the little things like the netspresso coffee machine, TWG tea bag n chocolates. Friendly and helpful staff at the front desk. We'll definitely stay there again.
Nightlife Tip: It always have additional charges when taking the taxi i.e. city charge, rush hour charge or late night charge (50%+) ... Therefore around the city suggested walking any place within 5 to 10 blocks, check with the concierge.
Soesilawardani S. Couples Indonesia, November 11, 2012
Lovely hotel and service and good location

Spacious room and bathroom
8.7
I only stay one night, but the service is excellent. Spacious room and nice bathroom.
Raymond Y. Couples Australia, November 11, 2012
Wonderful hotel in a great location

Beautiful decor, great location and helpful staff
9.7
A very professional hotel with helpful staff. The entire establish is very elegant and classy, yet has that homey feel and great to return to after a long day exploring Singapore city. Great location in Clarke Quay and close to MTR station. Will definitely return to this hotel
Restaurant Tip: Must visit Clarke Quay area on a Friday/Saturday night. Great vibe and atmosphere. Also must try Jumbo Crabhouse Restaurant for the Singapore Chili/Pepper Crab! 2 minutes from hotel.
Abdul R. Business travelers Singapore, November 11, 2012
Excellent

Great ambience
10
Comfortable and peaceful environment. No complains..
Bruce M. Business travelers New Zealand, November 8, 2012
the location was not as bad as i thought...

The hotel is a little tired but the location is good and the service is also good, great club lounge!
8
i normally stay at the hyatt but it was booked out, i pleasantly surprised with the swissotel, the upgrade to the chairman's suite was very nice and from that point on i only have good things to say...
Michael M. Solo travelers United Kingdom, November 5, 2012
Great location on the river

Next to Clarke Quay
6.7
met all expectations and provided very friendly service in all departments. the arrival experience is efficient and friendly with a good welcome feeling. the highlander in clarke quay is a great bar to start and finish a night out as it is only a very short walk across the river from the hotel. china town and boat quay are also close by and it is not too far to walk to the cbd and the marina. location is great.
Alvin L. Business travelers Canada, November 5, 2012
Great Location Close to MRT & Clarke Quay

Clarke Quay nearby
6
Hotel is a bit dated & needs a refresh, but you can't get much close to Clarke Quay for drinks & food options. Definitely eat outside as I was disappointed by the quality & presentation of food in the hotel. Wifi should be 'free' for everyone in the hotel, but only currently available 'free' depending on room rate paid.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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