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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2828 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (2828)
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Ellys G. Couples Indonesia, October 27, 2012
good hotel

good location
7.7
the location very good, near mrt and so many restrant near the hotel, sea food, chinese food, japanese food,so many kind we can choose .drinking beer and see the river,watching beautiful girl.really enjoy the life.but only the breakfast not so many choice like the swisotel the stanford.
Steve W. Couples Australia, October 27, 2012
Great location

xcellent night life - never boring moment
9
our first time in this hotel - great location and excellent night life. scenic night time views of the river and definately great durian ice creams along the way. river cruise a must do. great food court right across the river, under the novotel hotel, is highly recommended.
Laurence S. Couples Australia, October 26, 2012
Absolutely brilliant

Excellent service, breakfast with everything, the best location and with Executive Club what more can you ask for.
9.7
We arrived to excellent reception. Every question answered before they were asked. Our room though not large was more than adequate, really comfortable with all the usual facilities (but a little more up market) and chocolates to greet us!! The location could not be better. Clarke Quay has it all - local train station, shops, food halls and of course the bars & restaurants - look out for the 2 for 1 deals. Even though Singapore is expensive re drinks and food there are plenty of specials within easy reach. Within walking distance to China Town and a little further to Little India this could not be in a better spot. The rail & bus service is extremely efficient and easy so walk across the road, take an escalator down and everywhere on the peninsula is a ticket away. We upgraded to an Executive Club room and that is so worth it. 2 hours of food and drink (6-8pm) - as much or as little as you want - all inclusive. Icing on the cake! The breakfast is up there with the best. After being shown to a table and receiving your tea or coffee it is choice after choice, they cater for everyone and all diets. We could honestly not find anything to fault with this hotel and will be returning in March 2013.
Travel tip: The hop on hop off bus is worth taking and gives you an idea of what is around and how far to get there. Buy a public transport pass rather than ticket as needed - saves lots. There are a lot of underground food halls with excellent choice but China Town and Little India have everything. Clarke Quay is also a good place to spend an evening. A must do for us was the Observation Deck of the Marina Bay Hotel - $20/person but it was a great experience. Raffles Hotel of course being iconic is worth a look and the Long Bar is great. Singapore Sling $26 but a must and a lovely drink. Sentosa Island also a must with lots to see, lots of bars on the beaches and fun things to do. There is a tram system so don't have to walk. All pretty cheap too. So much to see and do in Singapore for all age groups and tastes - try and pick up a copy of Singapore Step by Step ($17)before you go - covers all you need to know.
Tony R. Solo travelers Australia, October 26, 2012
Lovely hotel and service with a smile

Luxurious, classy, great service
10
Enjoyed everything about this hotel. The staff make you feel at home and nothing is a problem.
Paul F. Couples Australia, October 26, 2012
Comfortable hotel with helpful staff

The location and room sizes
7.3
I would definitely stay at this hotel again, the location on the Riverside Walk is fantastic, the views and the vibrancy of Singapore can be captured from the hotel pool. The decor is a little tired but very clean and the two queen beds in the room is a nice touch. The staff were very good and offered great advice for travelling and tours etc. With two cruise ships docking when we arrived our room was a little late in preparation, but they gave us pool and spa access and a 4pm checkout to compensate. The restaurant dining was on the expensive side, but we soon found places nearby in the many malls within walking distance.
Sightseeing/Attractions Tip: Make early use of the Hop on, Hop off tours to get your bearings and a free river cruise. Then use the MRT (underground) it is easy, cheap and quick to all the popular destinations, but great fun.
Tawfiq A. Business travelers Saudi Arabia, October 25, 2012
great location but rooms are small

its location is great, can be mixed between business and leasure.
7.7
nice and clean hotel, besides its convnenient location between business district and china town.
Hotel Feature Tip: it location is closed by to do shopping, sight seeing and nightlife.
Edward W. Couples Australia, October 23, 2012
great location with great service

service
9.7
We came through the recommendation from my employer who stayed there before and they were full of praise. We feel the same no negatives about the hotel every thing was excellent, service, standard of room and the ability to store a luggage after vacating a room was great. We plan to return to Singapore in the future for a longer stay and we will use this hotel again
Travel tip: The ability to freshen up after you have booked out. This is very useful if you are flying out late in the day
Adeline L. Solo travelers Australia, October 22, 2012
Great location

Great location
8.3
Would have been good if the hotel provided guests with free Internet. Comparable hotels near by (eg Novotel) provide this.
Daniel O. Couples Australia, October 21, 2012
fantastic location in the heart of clarke quay

great location, helpful staff, free wifi in lobby
10
stayed for 3 nights on a short stop over in singapore, right in the middle of "party central" in singapore. close to all facilities, shopping centre and mrt right below the hotel. all of singapore at your fingertips
David T. Solo travelers Australia, October 20, 2012
Great location & friendly staff but plain.

Location / staff.
6
As mentioned above great location & friendly staff but vanilla / old / dated in regards to decor and services offered. For example no free internet computers like Novotel (across the river). Hotel needs to update both these items bearing in mind the competition.
Nightlife Tip: Spend time in Clarke Quay and visit Chinatown.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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