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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2708 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (2708)
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Geoffrey W. Families with young children Australia, September 02, 2012
great location and service

location, staff
8.3
Thoroughly enjoyed our stay, staff very willing to help in any way to make our stay enjoyable as were traveling with 8 month old.
Hotel Feature Tip: Executive club worth the upgrade
Harry M. Couples Australia, September 02, 2012
great location. staff friendly. rooms adequate

location. staff attentive. mrt easily reached. clarke quary with its eating places.
8.7
hotel comfortable. location excellent to mrt + many eating places. hotel pool has resort field about it. rooms comfortable . size of rooms basically the same size. staff helpful with any issues that arose. provided umbrellas to us when it was raining. an area available to wait in post check out if you were departing much later. overall we would go back to this site again.
Shopping Tip: walking distance of a few blocks to China Town shopping area. no need to use public transport or taxi.
Carmelita T. Couples Taiwan, September 02, 2012
5.7
this is the first time that was the worst stay we ever had in merchant court hotel. there was a party going on in the rooms. a group of about 10 or more young guys was having party in the room till morning. the hotel duty manager was called up but was not taking any action to stop the noise. i was unable to sleep that night till morning about 5am until the noise was stop. we unable to stay in this hotel anymore because the hotel staff or duty officer are unable to do anything to stop the room party going on. these group of youth treat this is a pub and didn't bother that others rooms mate that need to sleep.
Travel tip: NA
Nugroho D. Families with young children Indonesia, September 02, 2012
Near to tourist destinations

Close to bus and MRT station
8.3
A hotel very close to Clarke Quay river. Should be a great room to have a view to the river. Also very close to Bus and MRT station.
Dilan F. Families with young children Sri Lanka, September 02, 2012
Great Location and big family rooms

location
9.3
The location was ideal for shopping and relaxing. The hotel staff was very friendly and arranged the family rooms for us. Overall it was value for money and the breakfast was very good,
Robert T. Couples Australia, September 02, 2012
Extremely easy access to underground rail station

Reasonably priced, very comfortable
7.3
i regularly select this hotel due to the close proximity of the underground rail network. the station access is almost in the hotel so it is undercover all the way. the rooms are comfortable, the pool is very good and the service is great albiet a little inflexible. we had a midnight flight out of singapore and it was impossible to extend the checkout to 9pm without paying a full day's extension despite the hotel not being very busy. still this is my favourite short term hotel in singapore when i fly from australia to europe.
Restaurant Tip: Close to the great restaurants of Clarke Quay and Boat Harbour.
Francois C. Couples France, September 01, 2012
Well located hotel with good facilities

Good location, excellent service at reception desk
6.7
the hotel is very well located close to clarke quay and to chinatown, where many shops and restaurants can be found. overall, the facilities of the hotel are good and well maintained. the room was large enough with a good view. the bathroom fixtures are slightly outdated. on a negative side, waiting time at the coffee shop for breakfast was excessive.
Quanyou A. Couples Singapore, September 01, 2012
Nicly furished and comfy bed.

Location is good with Clarke Quay MRT right below the hotel.
9
Overall cleanliness was good. Just that the toilet is a bit old, paints are coming off. We like the breakfast which is a spread and we were spoilt for choice. We also like the late checkout at 2pm so we can swim and nap after breakfast.
Johan L. Couples Norway, September 01, 2012
Nice hotel with good service, excellent location

Rooms, swimming pool, location
7.7
Friendly hotel with good standard and service. Personnel in reception could be somewhat more trained, and stiff on formalities. Swimming pool area is great, with relaxing athmosphere - there is only too little spcace at poolside. The hotel location is excellent, with short distance to everything, shopping mall as well as entainement areas like Chinatown, the Riverfront and Clarke Quay. The short distance to MRT station make the location ven more convenient
David B. Couples United Kingdom, August 27, 2012
Great central hotel with good facilities

Well positioned for seeing the sights of Singapore
9
Very polite helpful staff. Weekend buffet well worth having

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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