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Excellent 8.2
Based on 3342 reviews

Recent customer comments

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based on 3342 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Sirapat B.
April 19, 2013
A very pleasant stay at a lovely hotel
Cleanliness, Close to the MRT, A few steps from Clarke Quay
We had a very enjoyable stay at the Swissotel Merchant Court. The hotel is next to a shopping mall. We were only a few steps away from the Clarke Quay MRT station and Clarke Quay itself. Every morning we would walk to the MRT. Every evening we would walk along the river behind the hotel, have a few drinks (countless bars and restaurant by the way) and come back. The room was always exceptionally cleaned, which was a bonus. I would recommend it to anyone.

Edmund P.
April 18, 2013
friendliness of staff, location of hotel to MRT, very comfortable
Excellent! A huge fan of the Swissotel chain and rightly so given their customer service skills and quality of rooms. My wife was sick during this trip and the staff members at Swissotel were very accommodating to her needs i.e. calling hospital for us, changing our room to a quieter one. Will always go back to Swissotel.

Richard W.
April 18, 2013
Nice Hotel - Clark Quay at you door step
Staff were very nice offering great service and a welcoming manner. Hotel location is great right at Clark Quay and close to QC MRT. Bed was nice and comfortable.
Price here as in the rest of Singapore can be a little high, I got a good deal through Agoda and got pretty good value for my dollars.

Sirikorn U.
April 18, 2013
Good location, affordable price
spacious room, good location
I had good time stay at Swissotel Merchant Court. The location is the idea. Just right at Clark Quay and easy access to public transportation e.g. MRT. Also it was very nice of the hotel to send a surprise birthday cake to my son for his 16th Birthday anniversary in Singapore. I was very appreciated their attentive service. Unfortunately, there are no free wifi in the room or public area. that was only disadvantage of this hotel.

Jung S.
South Korea
April 18, 2013
Clean City Hotel Close to Clark Quay
Proximity to Clark Quay, MRT and Robertson Quay
This was a clean city hotel close to many local hot spots such as clark quay and robertson quay. Although the room was quiet(suprising for how close it is to the clubs and bars), it was very small and no view. By the way, the shower did not work...

ChristopheChristophe B.
April 18, 2013
Great location, subtle and classy hotel
Location, friendly staff, good value for money

Robin D.
United Kingdom
April 17, 2013
Ok, but nothing special
Spent more on this hotel as it was listed as a five star. If this is your reason to book it don't bother, i didnt see anything that made me think it should be a 5 star - probably a four star. There are loads of other hotels(very)close by that look as good the location is great, and really the hotel is fine but that is it. the room was small, but comfy. the hotel facilities are fine.

Jee C.
South Korea
April 17, 2013
Good locations for MRT, Clark quey
TWG tea, swiss chocolate
They provide twg black tea and swiss chocolate everyday. It was really good and there are good swimming pool for children

Rashid M.
United Arab Emirates
April 17, 2013
The hotel is below my expectation
nothing attracted me

Yee C.
April 17, 2013
location, service, food