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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
436 reviews

Value for Money
7.5
Location
9.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.4
Business travelers (436)
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Noor S. Business travelers Malaysia, July 25, 2014
strategic location....

strategic location, comfortable room but a bit pricy
7.3
Chun L. Business travelers Hong Kong, July 24, 2014
over impression is good

convenient location, staff professionalism, comfy environment
7.7
satisfactory staying
Robyn B. Business travelers Australia, July 20, 2014
very convenient above MRT station

friendly staff; very clean and comfortable rooms; good location
8.3
very comfortable. Club staff were very helpful and friendly, lovely views and good breakfast and refreshments
Olav P. Business travelers Netherlands, July 20, 2014
Good clean hotel, in excellant location

Excellant access to MRT, Clark Quay area, qualtiy hotel
7.7
Good quality hotel, rooms clean and modern. Checking in at 3pm is not convenient for many - a 12pm check in would be better service. Breakfast should also be included as standard for all rooms. Giving away cheaper rooms but taking out the breakfast is BAD publicity policy.
Chun L. Business travelers Hong Kong, June 20, 2014
easily access to shopping or working area

location, hotel service & F&B
8
the staying is great, recommend to businessmen
Shindu W. Business travelers Indonesia, June 20, 2014
Good location, in clarke quay, near MRT

location
8
Hotel location near clarke quay, close to MRT and also close to shopping mall
Lisa C. Business travelers Hong Kong, June 14, 2014
Great hotel with good location, lots of restaurant

location, food, service
10
Very good location, just next to the MRT, and the river sides, lots of restaurant, bar nearby. To China town only 5 mins walk. Will stay in the same hotel again.
Misha A. Business travelers Australia, June 10, 2014
It was nice

Friendly staff, clean and location
7.7
So far so good, the staff was friendly, the room is comfortable and clean. Very convenient to public transport.
Chiunteh W. Business travelers Taiwan, June 4, 2014
The hotel is good, but its room is too small.

The hotel location is good. The MRT station is just 1 min. walking distince. Across the river, there are uncountable drinking bar and eating place.
7
Garry A. Business travelers New Zealand, June 4, 2014
Great Location, reasonable value, poor internet

accessible, right on Clarke Quay, comfortable.
7.7
I have now stayed here twice. This time I chose for location near the expos at Marina Bay and also because of the bars and restaurants by Clarke Quay. The business advantage rooms were well placed looking over the pool and the river. Facilities were adequate rather than wow wow. The light in my closet wouldn't go off at night because the door/switch needed adjusting. This disturbed my sleep, and worse it didn't get fixed even after I mentioned it to reception. I agree with a previous comment that any charge for internet connection in this day and age is a ripoff in a business type hotel. At the prices charged for even a basic room, it should be free. So it was disappointing to have such an unstable connection that lasted no longer than one minute at any time in any part of the hotel. Simple things should be checked, like making sure the basin plug actually seals to holds water in the basin - I fixed it myself, but others may not know how to do this. While the location is unbeatable for me, Swissotel need to improve the internet connection, make it free and make sure all facilities in rooms are functioning properly.

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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