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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapore

Recent customer reviews

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Very good

7.9

based on 530 reviews

2382 reviews in English

Value for Money
7.4
Location
9.0
Staff
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.3
Business travelers (530)
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Giorgio N. Business travelers Italy, May 7, 2016
A little expensive, but a good choice
6.3
Very good location. Room clean and comfortable. Poor internet speed. Because of the strange structure of the hotel it is easy to get lost in the corridors.
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Michele R. Business travelers Switzerland, April 25, 2016
Excellence
6.7
Excellent
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Ah C. Business travelers Singapore, March 18, 2016
Comfortable and great room

Good location, great access to shopping and dining, and comfortable room
9
Hotel which was located near the MRT. It was also located next to the Clark Quay area for dining, bars and music, as well as local shopping centres and food. The hotel itself was undergoing renovations, but the room I was allocated was new, quite and very comfortable. Loved it.. and will definitely stay there again. Staff were also very helpful.
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Peter R. Business travelers United States of America, March 13, 2016
Weekend
4
Good location in Clark Quay but hotel under renovation
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Erwin J. Business travelers Malaysia, February 5, 2016
Great Location

View, Location and Comfort
7
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Mark P. Business travelers Singapore, January 31, 2016
Great location

Location, Bed, Wifi
7.7
No complaints.
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Christophe D. Business travelers Switzerland, January 11, 2016
ideally located, an oasis in the heart of the city

location, swimming pool, conveniency
8.7
ideally located, an oasis in the heart of the city, this hotel has an unbeatable ratio price to quality.
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Palavee S. Business travelers Thailand, December 20, 2015
good as always

location, food, well train staff
10
this time the hotel are going renovation, it was loud during day,
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Lillian W. Business travelers United States of America, December 18, 2015
SMCfeedback

Renovated, modern, clean
7.7
Very good. Service is excellent
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Sam D. Business travelers Australia, November 28, 2015
My experience this time around

Locationis great , Staff are very friendly & accommodating
7.3
My stay this time around was not so pleasant. First I was given a room close to the renovations (loud jack hammer noise. After complaining, the staff were very good, they put me in another room, actually it was an upgrade and one of the ones recently renovated. My problem with this room was that the aircon fan was on constantly even when the aircon was switched off. I was advised this is the new system. It was noisy and there was a lot of draft, making it very uncomfortable for the whole 4 nights I stayed at Swissotel Merchant Court. I think websites should adopt a mechanism by which guests are notified that renovations are being carried out. It's a rude shock when one finds out about the renovations after having booked, paid for the booking and arriving at the hotel. It's just not right.
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