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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay / Riverside, Singapore (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 476
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3049 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (3049)
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Chiet C. Business travelers Malaysia, March 3, 2015
Does not come across a 5 star as compare to others

None I can think of
4.3
There is no tooth brush and paste available
Jacqueline T. Couples United Kingdom, March 2, 2015
Would stay again

Room, pool, location
9.3
We only stayed 3 nights but were very pleased with the size, cleanliness and facilities in the room. The swimming pool was a real plus, although we felt there could have been more sun beds. It was great to just walk out of the hotel right on to the waterfront at Clarke Quay. It was our son's birthday which the hotel realised when he filled in the registration form. As a surprise he received a birthday cake. That was a very nice touch.definitely stay again.
Lyn E. Couples United Kingdom, February 28, 2015
Suited our needs

Location. Helpful, smiling staff. Swimming pool
7.7
Great location. Very satisfactory service. Met our requirements overall. However, decor somewhat dreary and in need of updating.
Claudia E. Couples Romania, February 26, 2015
Good location, great staff

Location, staff, shower/changing room available after check out
9
Had a very good stay. Staff at the reception were great! Polite, eager to help, good anticipation of customer needs. We were able to check in 3h early, and they gave us 1h extra for check out. The airline lost my luggage, and the lady at the receptin offered to take my details, complaint number to receive the luggage. All messages relayed to my room in due time. Hotel facilities were available after check out (shower/ changing room) for those who had a late flight. Good location- 12-15 dollars to Botanical garden, Gardens by the bay. 1 min to Clarke Quay. Sturbucks, 7eleven around the corner
Naparuj T. Groups Thailand, February 22, 2015
Swisssotel merchant court

Location, location and location
7
Nice location - can observe some tear and old condition in the lobby and elevator! The room is clean and staff is helpful!
Carol C. Couples Australia, February 21, 2015
Slight above average

Cafe buffet is great, location and staff
7
Below my expectation of 8.2 rating . Room is old and not very clean . Lobby lift area has a funny smell (like stale water)
Ping S. Couples Hong Kong, February 20, 2015
Good Location

Good Location and Good Staff
6.3
The Food are Bad, but good staff & location
Chenyu L. Couples China, February 18, 2015
just perfect lacation por tourist

clean, service reaction is good, quiet
2.7
Good service, perfect location for tourist, near subway, bus station to Orchard Road, Zoo, Little India. walk distance to downtown and the Merloin.
John D. Business travelers New Zealand, February 15, 2015
Poor bathrooms

Location handy to Clark Quay. Efficient staff.
7
It was adequate although poor standards in bathrooms let it down. Cracked and broken tiles. Poor repairs to grouting. Mould. Old over bath shower.
Lee C. Business travelers Malaysia, February 14, 2015
Is in a good location

Location, coffee and buffer
7

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Customer Reviews - Swissotel Merchant Court Hotel, Singapore

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