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Swissotel Nankai Osaka Hotel

1-60 Namba 5-chome, Chuo-ku, Namba, Osaka, Japan 542-0076 (Show on map)

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Swissotel Nankai Osaka Hotel Osaka - Swiss Advantage Swissotel Nankai Osaka Hotel Osaka - Swiss Advantage Swissotel Nankai Osaka Hotel Osaka - Japanese Executive Room Swissotel Nankai Osaka Hotel Osaka - Swiss Executive Room Swissotel Nankai Osaka Hotel Osaka - Swiss Executive Room Swissotel Nankai Osaka Hotel Osaka - Junior Suite Swissotel Nankai Osaka Hotel Osaka - Deluxe Suite Swissotel Nankai Osaka Hotel Osaka - Lobby Swissotel Nankai Osaka Hotel Osaka - Entrance Swissotel Nankai Osaka Hotel Osaka - Reception Swissotel Nankai Osaka Hotel Osaka - Executive Club Lounge Swissotel Nankai Osaka Hotel Osaka - Executive Club Lounge Swissotel Nankai Osaka Hotel Osaka - Executive Club Lounge Swissotel Nankai Osaka Hotel Osaka - Night View Swissotel Nankai Osaka Hotel Osaka - Tavola 36 - Italian Restaurant & Sky Bar Swissotel Nankai Osaka Hotel Osaka - Tavola 36 - Italian Restaurant & Sky Bar
Swissotel Nankai Osaka Hotel Osaka - Tavola 36 - Italian Restaurant & Sky Bar Swissotel Nankai Osaka Hotel Osaka - Nambar 10 - Sports Bar Swissotel Nankai Osaka Hotel Osaka - Hanagoyomi - Japanese Restaurant, Swissotel Nankai Osaka Hotel Osaka - Empress Room - Chinese Restaurant Swissotel Nankai Osaka Hotel Osaka - Minami - Teppanyaki Swissotel Nankai Osaka Hotel Osaka - Shun - Wine & Dine Swissotel Nankai Osaka Hotel Osaka - Lobby Lounge Swissotel Nankai Osaka Hotel Osaka - Swiss Gourmet Swissotel Nankai Osaka Hotel Osaka - Purovel Spa & Sports Swissotel Nankai Osaka Hotel Osaka - Purovel Spa & Sports  Treatment Room Swissotel Nankai Osaka Hotel Osaka - Ballroom
Area: Namba Number of Rooms: 548
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
2989 reviews

Value for Money
8.3
Location
9.6
Staff Performance
9.0
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.0
Food/Dining
7.7
All reviews (2989)
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Nonthasak D. Families with young children Thailand, May 10, 2015
Good service, room quite limited space

good location, nice staff
8.3
Wan M. Solo travelers Hong Kong, May 10, 2015
Terrible Room Cleanliness and Poorly trained Staff

Nice location, Nice city view, tasty breakfast buffet
5
The Hotel is nicely located and therefore it is very convenient. The overall service is, however, extremely disappointing. On the first day we had to wait at the Hotel lobby for a long time because the room was not ready. The staff said they could offer a late check out as a compensation, which is totally absurd and irrelevant to their fault. Even worst, the cleanliness of the room is far below the standard of a five star hotel. The rubbish bin was not emptied for the first few days. The bed linen was touching the floor and the table was not cleaned. For these reasons the Hotel offered us to change the room in the midnight, which was a bad experience to tired tourists. When we lodged a formal complaint at the front desk, the staff thought we were taking advantage of the Hotel. He did not apologize for the inconvenience caused and even asked 'What do you want from the Hotel?' in a bad attitude. This response is totally unacceptable and offensive. We urged to talk to the Manager but the staff resisted. We complained for over half an hour but the Manager did not come. Attitude of the staff made us so disappointed that we left the front desk. Ironically, the Manager appeared few minutes after we left. We saw him and immediately talked to him. In the end, the Hotel offered us a nearly expired Hotel-branded chocolate as a compensation. To be honest, the entire stay in the Hotel is a disaster. One bad apple spoils the barrel.
Nitipat P. Families with young children Thailand, May 9, 2015
Great Hotel

Location, Room, Staff
9
We enjoyed pretty much with this hotel. Although we were not there for the shopping, the hotel is right on the center of the shopping belt of Osaka.
Juwita H. Families with young children Indonesia, May 7, 2015
The best in osaka

So me and my family is first timer in osaka, close to foods, close to the station and the best is it is on top of takashimaya
10
The staffs were really friendly, the suite was fantastic, we got the renovated room i guess, since the hotel underwent some renovations . However, service was impeccable, i am so glad that i chose to stay in this hotel. No regrets, promise!
Montira T. Families with young children Thailand, May 6, 2015
Good location.. Best service.. Comfy premier room

Location, Premier room type, Hotel staff
8
Very nice.
Imelda J. Families with young children Philippines, May 5, 2015
I highly recommend Swissotel!

Very convenient, great location, good service
9.3
Great! Definitely staying here again!
Talisa U. Couples Thailand, May 4, 2015
cleanliness should be improved

location
6
convinient to travel between city and airport
Suchai C. Families with young children Thailand, May 4, 2015
Superb service from staffs, excellent location

Service, location, convenience
8.7
Impressive for shopping and eating out, marvelous !!
Douglas S. Families with older children Australia, May 3, 2015
Fantastic location

Location, Location, Location
8.7
Easy access to transport, food, shops & entertainment
Allan D. Families with older children United Kingdom, May 3, 2015
Family trip to Oasaka

Location is superb. Easy from airport, in great area for restaurants, shopping and travel. Staff helpful and efficient. Good wi-fi connection.
9
Excellent stay. Sorry to leave. Highly recommend this hotel and will go back.

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Swissotel Nankai Osaka Hotel OsakaSwissotel Nankai Osaka Hotel Osaka - Swiss Advantage Swissotel Nankai Osaka Hotel Osaka - Swiss AdvantageSwissotel Nankai Osaka Hotel Osaka - Japanese Executive RoomSwissotel Nankai Osaka Hotel Osaka - Swiss Executive RoomSwissotel Nankai Osaka Hotel Osaka - Swiss Executive RoomSwissotel Nankai Osaka Hotel Osaka - Junior SuiteSwissotel Nankai Osaka Hotel Osaka - Deluxe SuiteSwissotel Nankai Osaka Hotel Osaka - LobbySwissotel Nankai Osaka Hotel Osaka - EntranceSwissotel Nankai Osaka Hotel Osaka - ReceptionSwissotel Nankai Osaka Hotel Osaka - Executive Club LoungeSwissotel Nankai Osaka Hotel Osaka - Executive Club LoungeSwissotel Nankai Osaka Hotel Osaka - Executive Club LoungeSwissotel Nankai Osaka Hotel Osaka - Night ViewSwissotel Nankai Osaka Hotel Osaka - Tavola 36 - Italian Restaurant & Sky BarSwissotel Nankai Osaka Hotel Osaka - Tavola 36 - Italian Restaurant & Sky BarSwissotel Nankai Osaka Hotel Osaka - Tavola 36 - Italian Restaurant & Sky BarSwissotel Nankai Osaka Hotel Osaka - Nambar 10 - Sports BarSwissotel Nankai Osaka Hotel Osaka - Hanagoyomi - Japanese Restaurant,Swissotel Nankai Osaka Hotel Osaka - Empress Room - Chinese RestaurantSwissotel Nankai Osaka Hotel Osaka - Minami - TeppanyakiSwissotel Nankai Osaka Hotel Osaka - Shun - Wine & DineSwissotel Nankai Osaka Hotel Osaka - Lobby LoungeSwissotel Nankai Osaka Hotel Osaka - Swiss GourmetSwissotel Nankai Osaka Hotel Osaka - Purovel Spa & SportsSwissotel Nankai Osaka Hotel Osaka - Purovel Spa & Sports  Treatment RoomSwissotel Nankai Osaka Hotel Osaka - Ballroom

Customer Reviews - Swissotel Nankai Osaka Hotel, Osaka

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