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Swissotel Resort - Phuket - All Suites

100/10 Moo 3, Kamala Beach, Kathu, Kamala, Phuket, Thailand 83150 (Show on map)

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Area: Kamala Number of Rooms: 180
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
283 reviews

Value for Money
8.0
Location
7.0
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (283)
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Nathan S. Families with older children United States of America, November 29, 2012
Nice inviting hotel

Clean and very nice staff
8.3
I enjoyed the swiss hotel. This is a very inviting hotel and resort upon arrival. It is definitely a family orientated hotel. This resort has a lot of positive features and only a few bad in my opinion. First off, the staff is very warm and accommodating. They really try to go the extra mile to make sure your stay is pleasant. The restaurant is excellent. We never had a bad meal. The rooms are large and spacious. Only negative is that the 2 bedrooms only have one bathroom to share. The 3 bedrooms have 2 bathrooms which is much better when traveling with 4 adults or more. The pool is very nice but often times overcrowded with kids. The walk to the beach is about 10 minutes and very peaceful with some excellent restaurants and bars. The massage center next to the hotel was excellent and affordable and proper. We rented motorbikes down from the resort which is more cost efficient than taking tuk tuks everywhere. Patong beach is about a 15-20 minute tuk tuk ride. Overall our stay was nice.
Restaurant Tip: Joes Downstairs in Patong.
Mak C. Families with young children Hong Kong, November 28, 2012
Great Hotel but old rooms

Big & relaxed swinning pool
7.3
The hotel is situated at a fair-distance location with good accessibilty to the nearby beach as well as the main tourist attraction - The Fantasea! Bedrooms are big and well-eqipped, environment is clean and tidy, staffs are polite and helpful with warm hospitality. Facilities are exceleent, especially the Kid's Club which provides daily various activities and entertainments getting the children involved, whilst the swimming pool in the middle of the hoitel also provides a very good and relax recreationality. The only concern to me is the bedrooms are quite old. But overall it's still generally a good hotel to me and my family.
Heather D. Couples United States of America, November 23, 2012
Not much to offer

Big rooms
7
Website doesn't give all the information that shoudl be required for this proerty. It should be very clear that there are NO lifts at the propery which means if you stay on the 4th level, you are walking up and down to your room. It should also be clear that a 2 bedroom suite only has 1 shared bathroom. This is clearly a family resort and very loud and many children, not for couples looking for a quiet relaxing vacation.
Hotel Feature Tip: Restaurant was excellent on the propery, very good food
Michael S. Solo travelers Germany, November 23, 2012
Great hotel stay at a quiet location

huge rooms, friendly staff
8.3
I stayed in that hotel for 4 nights in order to avoid busy Patong and to relax. The location of this hotel is suitable for that purpose, however renting a scooter is required in my opinion, as the beach in front of the hotel is not the nicest one and the next convenience stores are roughly 1km away.
Song X. Families with young children China, November 20, 2012
Good service, nice rooms but bit isolated location

Good breakfast, clear environment, and nice service
9.3
We love the setup of the family suite. All the beds are comfortable and the rooms are very clear. It is convenient to stay on the first floor, since we are a big family with elders and infant. We booked airport transfer on Agoda, yet it was quite disappointed to have nobody welcoming us at the airport, so that we have to find a taxi by ourselves. The hotel said that they didn't receive any request from the website. So be careful and try to confirm the hotel for any special request. Agoda is not responsible for that.
Hotel Feature Tip: There are shops right outside of the hotel to help you with: money changer, massage, clothes, hat, water and sand play toys and tours. But for restaurants, need to take taxi to the Kamala town or Patong beach.
Sim C. Families with young children Malaysia, November 16, 2012
Small rooms for 2 person bed.

Swimming pool
7
Great stay but rooms are small and the beds are generally too small for two person.
Restaurant Tip: Tungka Cafe
Sim C. Families with young children Malaysia, November 16, 2012
Nice environment hotel

Pool design.
7
Rooms and beds are apparently too small but the living hall is big enough.
Sightseeing/Attractions Tip: FantaSea
Hoi Y. Solo travelers China, November 7, 2012
Good Service, Nice Hotel

Quiet & Comfortable
7.7
I stay Swissotel 4 days during Nov 12, the hotel is located 5-10 mins walk from Kamala Beach, all staffs are nice and helpful.
Carl L. Couples Netherlands, November 3, 2012
great location of a good hotel

nice, clean, good and polite personnel. Food was delicious
9
this is a nice and cozy hotel. alas not located directly to a beach it's on walking distance. the pool has also a pool, which is ideal for children. the food was good a bit on the expensive side compared to the food on the street.
Shopping Tip: Look for a Tesco, 7-eleven or a Big C. Food is inexpensive and tasty
Marco F. Families with young children Switzerland, October 31, 2012
Great hotel

Great hotel for families
9.7
Great hotel and nice pool area. Excellent staff and good food. Babysitter was awesome

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