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More about this hotel:
    Nearest transport:
  • St James Railway Station (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Sydney (Kingsford Smith) Airport (7.9 Km)
  • Bankstown Airport (20.4 Km)
    Customer comments:
  • "Clean and comfortable", "Helpful pleasant staff", "Large rooms", "Walking distance to top sightseeing spots "
    Top nearby attractions:
  • Sydney Tower Restaurant (0.1 Km / 2 min walk)
  • Strand Arcade (0.1 Km / 2 min walk)
  • Queen Victoria Building (0.1 Km / 2 min walk)
  • Westfield Pitt Street Mall (0.1 Km / 2 min walk)

Note: Distances are measured as a straight line.

Swissotel Sydney

68 Market Street, Sydney CBD, Sydney, Australia

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Features of Swissotel Sydney


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • babysitting
  • bar
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • fax machine
  • laundromat
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English

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Hotel description
Swissotel Sydney features 369 sophisticated guestrooms and suites, all with breathtaking and sweeping...see more Swissotel Sydney features 369 sophisticated guestrooms and suites, all with breathtaking and sweeping views of downtown Sydney. The hotel is located in the heart of Sydney’s business, retail, and entertainment district. The hotel has renovated its bar, restaurant, and conferencing facilities, and the brand new Swiss Executive Club Lounge makes it a perfect choice as a conference and leisure hotel. Guests can enjoy refreshing drinks at Crossroads Bar, indulge in food at Just Pure Bistro, or simply escape to the oasis of your room or suite. Swissotel Sydney is truly your home away from home while visiting Sydney.
Hotel policies
Useful information
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (931)

Business travelers (148)

Couples (408)

Solo travelers (111)

Families with young children (99)

Families with older children (102)

Groups (63)

Excellent
8.5
Value for Money
8.0
Location
9.5
Staff Performance
8.5
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
All reviews (931)
Sort by:
Steven C. Groups
Canada, February 11, 2016
Satisfied

Location, Service and Cleanliness
8.3
Great location, close to CBD and to shopping and food. Room is clean and staff is accomodating. No complaints here except the gym could use more cardio machines and equipement choices.
yong Y. Business travelers
China, February 02, 2016
Sleep with bed bugs
3.7
If you want to sleep with bedbugs and get bitten alive amongst wit dam sheets in this is the hotel for you they must've bought a five star rating. Rude staff, multi-level maze that you have to go through to get to reception and then your room.
Corey C. Business travelers
United States of America, January 22, 2016
Certain Things Expected From a 5-Star

nice pillows, convenient location, spacious rooms
8.3
Certain things we expect from a 4.5-5-star hotel. Sure, the obligatory, "filtered tap water in a bottle for $10" or a $12 bag of 'unshelled' nuts, ludicrously overpriced internet. But we also expect friendly, professional service; bathrooms that don't flood out to entryway every time you take a shower (excuse from housekeeping "oh, yes, this really should have been fixed"); elevators that don't work and no alternative stairs. In the last case the staff was calling me the morning of the check-out to find out when I'd check-out. Um, well, your elevators don't work and your stairwell is alarmed so how do we get down. The answer was the service elevator - which everyone in the hotel was expected to take and after a 12 minute wait I took and I came out in some kitchen and I walked around the back of the hotel looking for a way out. I'm surprised I'm not still searching for an unlocked exit. Don't get me wrong - hotel is lovely, excellent location, fluffy pillows, spacious rooms.
Yetti S. Solo travelers
Indonesia, January 15, 2016
Comfortable

Close to shops, neat and tidy, concierge is near the entrance
8
martyn W. Families with older children
United Kingdom, January 11, 2016
Disappointing

Checking out, the bed
5.3
lots of issues with wifi, ipad not working, tv instructions and lack of hotel brochure in room.
Beth D. Couples
Australia, January 05, 2016
Swissotel

Room, breakfast buffet, quality of bathroom products.
9
Very enjoyable, professional staff particularly food and beverage.Comfortable bed and pillows.
Alex B. Families with older children
Canada, January 04, 2016
Great central location

Incredible location, excellent staff, contemporary modern rooms.
9.7
Excellent. Location was amazing! Only a minute walk to impressive shopping district, 3 minute walk to Town Hall train station, 10 minute walk to Darling Harbour, and 15 minute walk to Circular Key. Staff were friendly, courteous, and helpful. Loved the experience of having the main reception on the 8th floor - as it was secluded and added security. Only drawback was it takes a little longer to commute to and from the room and the street. I'm sure the food was great at the hotel but we did not eat there - I rated as "5" as there was no "n/a" option.
gareth T. Families with older children
United Kingdom, January 05, 2016
Christmas 2015

Service, Location, Standard of room
8.7
Great service and city centre location. Would recommend this hotel to friends and family
Sean L. Families with young children
United States of America, January 02, 2016
New Year Stay with Kids

Size of the 1 bedroom suite, location and staff
9
We enjoyed our stay at this hotel. Staff was very pleasant and helpful. The location was great and the room exceeded my expectations. We would definitely stay there again.
sam L. Families with young children
Hong Kong, December 31, 2015
the location is the best, staff are nice

locations, staff hospitality, comfort of stay
9
Very good

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