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Swissotel Sydney

68 Market Street, Sydney City, Sydney, Australia (Show on map)

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Hotel Area: Sydney City Number of Rooms: 359

Recent customer reviews

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Fantastic

8.4

based on
539 reviews

Value for Money
7.9
Location
9.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (539)
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Laurie S. Business travelers Australia, April 15, 2014
Started off on the wrong foot.

Location, cost and comfort.
5.7
We arrived at 9am on Saturday 12 April and was told that the room would be availbe within the next 1.5 hours and would be informed by phone. We asked agin at 10.30am how much longer before the room would be available. We were informed that the room would be ready in the next hour and again we will be informed by Phone.....the room still had not been vacated. We stayed till about 11.30am waiting and again asked how much longer will it be before the room will be made available. This time they stated that they could not guarantee that the room would be available before 2pm. We decided to go for lunch and shopping and arrived back at 3.30pm. we asked if the room was available as we did not receive any calls as was promised. I asked when did the room become available and was told after 3pm.....over 1 hour after the "guaranteed time". All these promises by various staff resulted in wasting our Saturday by believing the staff.
Shirley N. Couples Australia, April 12, 2014
centralized location. good service.

location, service
8
David L. Couples Australia, April 6, 2014
Nice hotel in central location

Stayed in the suite - nice size room with a big bath! Fast check-in & good all-round service
9.3
We had a very pleasent stay at the hotel with good all-round service. We live in Sydney but decided to take a weekend break. Would do it again!!
Bryan T. Couples United Kingdom, April 3, 2014
great hotel, good central location,

nice helpful staff, would recommend the executive club floor anx lounge.
8.3
Very good
Robert C. Couples Australia, March 23, 2014
extremely enjoyable, very good customer service

staff, rooms, cleanliness
8.3
A wonderful experience. Very attentive staff from the moment we arrived to when we departed. Very personal with guests but not intrusive with their attention.
Juliani T. Couples Indonesia, March 19, 2014
The hotel is just ok

Clean, comfortable bed
6.7
the hotel and the room is very old, but quite clean
Alice F. Business travelers Singapore, March 12, 2014
nil

convenient
9.7
Very nice hotel and happy with it. Wish the area more restaurant.
Quang V. Couples Australia, March 10, 2014
great location

Location, service, staff
9.3
Very pleasant, very friendly and informative staff
Min S. Solo travelers Australia, March 10, 2014
Best location in the middle of Sydney CBD

location, luxury, service
10
Great stay right around the corner from the Pitt St mall. Very luxurious interior and great service!
Min S. Families with older children Australia, March 9, 2014
Great stay

location, service, quality
10
No complaints. Great all round experience.great for families or couples. Very luxurious.

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Customer Reviews - Swissotel Sydney, Sydney

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