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Swissotel Sydney

68 Market Street, Sydney CBD, Sydney, Australia (Show on map)

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Area: Sydney CBD Number of Rooms: 359

Recent customer reviews

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Fantastic

8.4

based on
644 reviews

Value for Money
7.9
Location
9.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.4
All reviews (644)
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Suzanne B. Couples Australia, October 18, 2014
Optimum Location let down by lax staff

Location, Location, Location
6.7
This hotel is right in the mix of Pitt Street Mall next to Myer - blink and you will miss it if you are driving and looking for it! Parking is located several blocks away and you will need to call them to find out which car park to go to if you want fairly cheap overnight parking. The Hotel looks lovely and the Reception is up on Level 8.. Check in and check out were fine, the room is nice, however the layout with the bathroom door right beside the bed means that the morning sun will blind you if it's opened and the toilet is located directly behind the bed - if you flush it while someone is in bed, i guarantee they will hit the roof with fright! The Bar area is nice, however later in the evening staff were obviously not as interested in service as when we asked where to sit, she simply shrugged, said take your pick, watched us sit, then never came near us again. We were keen for a cocktail, however after waiting 20mins for service, we simply walked out. Earlier in the evening we dined the Early Bird Special at the Restaurant, good in theory, bad for timing! As we had a show to see at 8pm directly across the street, we were advised at 6.15pm that eating three courses in the early bird would be tight... Nonetheless we were game as we didnt need to be too early at the theatre... well the entree came after 35 minutes, and the main 1 hr and 20mins after we entered the restaurant - simply unacceptable. It was not overly busy, however there seemed to be only one chef. Disappointed and in fear of missing the start of the show we cancelled the dessert and departed. An ok hotel, but should be excellent..
Charlotte Q. Groups Australia, October 5, 2014
Fantastic location in the heart of the city

The size of the room, location and bedding
10
Our bridal party stayed here the night before my wedding - it was perfect!
Kay M. Families with older children Australia, September 30, 2014
My mother/daughter weekend

Location, comfort factor and the bath
10
Very enjoyable. Staff pleasant. Nice surroundings. Excellent food.
Rina M. Couples Australia, September 27, 2014
Wonderful hotel in the heart of Sydney

Comfort, convenience and service
8.3
Wonderful.
Katherine G. Groups Philippines, September 27, 2014
Sydney Vacation

location, cleanliness and friendly staff
10
Malcolm S. Groups New Zealand, September 21, 2014
N/A
5.7
Not good at all, can not find the bag in 26 hours
Crystal M. Couples Hong Kong, September 20, 2014
Great location , excellent customer services

Great location , excellent customer services , comfortable room
9.3
Its was an excellent experiences , great view from the room , staff are super helpful and friendly , highly recommended couples to spend a lovely weekend in this hotel ..
Angela B. Business travelers Thailand, September 19, 2014
Great room & pool

Room, pool, location
8.7
Really poor reception staff who couldn't speak English properly and kept calling me Mrs (when I'm Miss or Dr.) This was the only negative though
Harry L. Solo travelers Australia, September 9, 2014
Top Location

Location, Good standard, clean and very good friendly staff
9.3
Very enjoyable thanks. Staff are very friendly and helpful.
Antonios T. Business travelers Greece, September 6, 2014
Convenient hotel both for Business and Leisure

Location, Staff Friendliness, Room
9

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Swissotel Sydney Sydney - Hotel ExteriorSwissotel Sydney Sydney - Classic RoomSwissotel Sydney Sydney - Swiss Advantage RoomSwissotel Sydney Sydney - Premier Balcony RoomSwissotel Sydney Sydney - Swiss One Bedroom SuiteSwissotel Sydney Sydney - Swiss Executive ClubSwissotel Sydney Sydney - Kids RoomSwissotel Sydney Sydney - ExteriorSwissotel Sydney Sydney - Swimming PoolSwissotel Sydney Sydney - Crossroads BarSwissotel Sydney Sydney - LobbySwissotel Sydney Sydney - Crossroads high tea buffetSwissotel Sydney Sydney - Crossroads Bar & RestaurantSwissotel Sydney Sydney - Just Pure BistroSwissotel Sydney Sydney - Just Pure Bistro Breakfast Swissotel Sydney Sydney - Swiss Executive Club LoungeSwissotel Sydney Sydney - Swiss Executive Club LoungeSwissotel Sydney Sydney - Swiss Executive Club LibrarySwissotel Sydney Sydney - Surroundings - Queen Victoria BuildingSwissotel Sydney Sydney - Surroundings - WestfieldSwissotel Sydney Sydney - Swimming PoolSwissotel Sydney Sydney - Sydney HarbourSwissotel Sydney Sydney - Sydney HarbourSwissotel Sydney Sydney - Sydney HarbourSwissotel Sydney Sydney - Executive Room

Customer Reviews - Swissotel Sydney, Sydney

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