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Swissotel Sydney

68 Market Street, Sydney City, Sydney, Australia (Show on map)

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Area: Sydney City Number of Rooms: 359

Recent customer reviews

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Fantastic

8.4

based on
595 reviews

Value for Money
7.9
Location
9.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (595)
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Yuen Y. Families with young children Hong Kong, July 20, 2014
Great location

Location, bed comfort, spacial room
7.3
enjoyable
Tju P. Groups Singapore, July 18, 2014
Satisfactory

Location,cleanliness, price
5.3
Andrew K. Business travelers United Kingdom, July 17, 2014
Brief

Location
7.7
Fine.
Qingmei R. Groups China, July 17, 2014
reception is really good.

good location,nice staffs
9.7
The location is really conveninent.The room is quiet big.
Paul W. Couples New Zealand, July 14, 2014
Great hotel. Shame the movies were not working.

Location, price & club floor
8.7
Very good. Front desk staff were very nice. Room service food was great. No in house movies which was a shame. Hotel close to allot of great restaurants and shops
Pierre B. Business travelers France, July 13, 2014
Very disappointing

Location ,Location,L ocation
5
The worst ever experienced in Sydney Check in . Arrived at 9 am after an exhausting trip and got the room at noon with the only indication that check in time is 3 pm, absolutely no effort from the busy staff to make the waiting agreable. Maintenance As the room was not heated I complained 3 times from the morning to have it fixed which finally happened at 10pm. Messages Not delivered, no paging .... Laundry The last evening my colleague received somebody else laundry ,they finally retrieved it with missing pieces. Lobby bar Waitress finally came after being called several times. In short Except in the restaurant ,the service if any is the worst ever experienced in a hotel of this standard.
Philip H. Couples Australia, July 9, 2014
Short but pleasant, convenient and efficient

Location, efficient staff, spacious room
8.7
Ideal hotel for Sydney CBD.
Paulino K. Families with young children Indonesia, July 2, 2014
Good centrally located hotel

Near shopping malls, parks and boutiques
6
We often stay at Swissotel chain hence as usual we are glad that the hotel has very good location in the city. Room size and bed was comfortable as usual. However, there are 2 let downs during our stay which is the access card to room needed to be reset at reception everyday which is troublesome for hotel quest like us who stay more than one night. Another thing is the hotel issued an inaccurate billing during checkout. Both of the problems has been mentioned to the reception staff with very cold response and minimal concern or apology which is unusual for Swissotel.
Tayrius L. Couples Singapore, July 1, 2014
Lovely but no wifi :c

Location, location, location
8
It was a great stay. The hotel was very well located. You can take the train from the airport station and alight at St James station, it will be a 5mins walk to the hotel. Alternatively, you can take the aiport hotel shuttle bus which cost around AUD20, this shuttle bus will stop around the major hotels and Swissotel is one of them. The main lobby was located on level 8 of the building, regular lobby, nothing extremely impressive. The hotel room although was nice, looked a little old though. And please remember to draw your curtains if you are facing the JPMorgan building as they can see whatever you are doing in it. There were NO free wifi for such an expensive hotel! :c Location was the main draw for staying there!
David S. Groups Indonesia, June 30, 2014
It was a great moments stay in this hotel.Perfect

Perfect location,cozy and excellent staff
9.3
It was a unforgetting stay and nice hotel.Will surely come back to stay next time

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Customer Reviews - Swissotel Sydney, Sydney

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