arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 5790 reviews

Recent customer comments

Filter by traveler type

based on 5790 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

8 Anuar J.
May 01, 2016
Nice cosy hotel
Nice hotel great food places nearby and lots of shopping highly recommended

7.2 Jovita S.
April 28, 2016
Ok but not great
In-room services was too slow. Requested for fresh milk for the time we were there but we got it too late in both occasion, other than this, everything was OJ.

4 Shujing L.
April 28, 2016
Extremely expensive parking with very old rooms
No free parking coupon, no free internet access. Rooms were so old that u thought u are back to the 1980s!! Dark and gloomy! Def not worth the stay at all

8.4 Tony C.
April 27, 2016
Surprisingly central location. Very good views

10 Jieli H.
April 26, 2016
Gorgeous Hotel at Great Location
My husband and I were blown away by the Harbour View Room, the attention to details by the staffs and the great restaurants offer that they have. Located above the train station and in the middle of many attractions, it was easy to get around!

6 pauline W.
April 24, 2016
Old hotel but good location
If its 5 star hotel and the room equipment need to renew.coz The shower so small and no cold water.and the sink also broken.. But its good location that i only can say.. fairmont hotel just next to swissotel, the design and equipment is much better.

10 Edi E.
April 21, 2016

10 winny O.
April 20, 2016
best hotel ever
Nice room , good location,will stay again

8 Andy B.
United Kingdom
April 19, 2016
Good location
Good location, decent sized rooms.

8.8 Olivia V.
April 18, 2016
Location best for new year's eve
Went there for NY Eve, near esplanade.. big room, overall a nice stay there