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Excellent 8.3
Based on 5876 reviews

Recent customer comments

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based on 5876 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

cheah K.
October 11, 2014
nice hotel
room spacious good service and friendly staffs
Always as pleasant front desk staffs was nice and put on a good smile

October 10, 2014
Mostly satisfied
Location, price compare to other hotel in Singapore, Nice View
The day when I would go back to Japan, bit typhoon hit Tokyo area. Hence I extended my stay one day more. If Swissotel have offered me the same price I had stayed, it would have been nicer. No free WIFI was not so good but others were OK.

Shiaw Y.
October 10, 2014
Best Hotel Sauna & Steam Room in Singapore
1.Sauna & Steam Room 2.Location 3.Staff Performance
Very pleasant stay....Location, big & comfortable room, knowlegeble & friendly staff. The best of all is the gym, Sauna & Steam room. The only not perfect thing is not user friendly Wifi facility. We must pay for it.

Gan H.
October 10, 2014
good service,friendly staff,nice view

Hui L.
October 10, 2014
great hotel, great location
good location, close to food, next to train station
it was a great experience. we could go to raffles city and buy our groceries and the rooms were big and clean. view was good too.

Ng C.
October 10, 2014
Excellent Stay
Staff are polite

Sharifah N.
October 10, 2014
Good Location
Clean, Big rooms & Good location

Chi L.
Hong Kong
October 09, 2014
Location is good, if have free wifi is better

Jie C.
October 08, 2014
good location. stinky toilet. average experience.
good location, cleanliness, bathroom toiletries.
I had a staycation with my friends few days back. The location is excellent as it has many facilities near the hotel. Spa, shopping, food, bars, and few steps away from the Cityhall MRT station. The room space is acceptable and the bed is a little hard. The toilet has a sewage problem and whenever we flush (tried flushing even before anyone of us uses it), it will have this urine smell and it lingers on. This is a big no-no for me. Called for service and they are quite thoughtful and generous with their toiletries. Thumb up for this! A part to note, we requested for them to add a bed in our room. We waited at least for one hour and had to call them thrice before the bed was delivered to our room. Overall experience was average.

dong K.
South Korea
October 08, 2014
really good view!!!
location! the best!!
Fantastic! !