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Swissotel The Stamford Hotel

2 Stamford Road, Marina Bay, Singapore 178882 (Show on map)

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Area: Marina Bay Number of Rooms: 1261

Recent customer reviews

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Fantastic

8.4

based on
3840 reviews

Value for Money
7.8
Location
9.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (3840)
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Gretchen B. Solo travelers Canada, January 25, 2013
Great location

Location
7.3
I stayed for 4 days. The location is fantastic - shopping, restaurants and close to buses and MRT if needed. As I think others have said, the rooms are very dated & in need of renovations (which I think are being done). The rooms are clean, and decent. I found the bed very uncomfortable - too hard (and I like a firm bed). Internet was expensive - I don't really understand why hotels are charging for internet nowadays. They also charge per device so if you have a laptop and a tablet you have to pay for each device. I had an awkwardly shaped room - I really could not use the TV comfortably. The remote didn't really work properly & I tried to connect my computer to it via HDMI but the TV wouldn't change the source. I have celiac disease (gluten allergy) and I tried to use room service, but they we not really able to make anything for me other than plain fish with veggies. So, I can't really speak to any of the hotels restaurants. The spa is quite nice. I had a massage - the therapist was good. Though I found the beds very small - my feet hung off the end (I am 5ft 9in/174cm) and they were narrow - my arms didn't really fit. I am not sure if that was just the room I was in or if other rooms have larger beds. I also had a pedicure. It was also fine, but they allowed a lady to bring her child into the treatment room - which was very small. It was very disruptive and basically ruined my treatment. I complained - they said that they won't allow that to happen again, though didn't really help me (and when you pay $100 for a pedicure, you really do want to relax). The hotel is fine, and I think as the rooms are renovated it will improve. I think if you can afford it - move up to the executive floors. I noticed before I went the reviews for those floors are very good.
Restaurant Tip: There is an amazing restaurant on the 4th floor - it is not part of the hotel, but you basically go down the lift and it's right there. It is called Wooloomooloo. It's primarily a steakhouse, but has lots of options. Excellent service & if you have any allergies they are extremely accommodating. The service staff know the menu well & what is in everything. They also double check with the chef. It isn't the cheapest place - but the food and service is so good - it's worth every penny!
Annette S. Groups Australia, January 24, 2013
Location of the hotel was great and convenient

Outlay of the hotel was easy to get around and not get lost trying to find things
9.3
The staff of the hotel were friendly and obliging and nothing was too much trouble for them. The swimming pool was amazing and the views from the pool area were great. The room itself was comfortable and very well presented
Travel tip: Shopping area from this hotel is excellent with Raffles City located next door and access from the hotel
Ming G. Couples China, January 23, 2013
Good service and great location

good service
8
really enjoyed my stay! Will definitely come back again!
Wilson H. Groups Indonesia, January 23, 2013
Large Room, Great service

the room is large, the service is very good
9.7
I enjoyed my stay, the room was bigger than most hotel rooms around singapore for this price range. The service was especially good and fast, the people are flexible and were empowered to help out the customers as needed. Highly recommended
Hoa P. Families with older children January 22, 2013
Perfect locationa nd great views from room

convenient to MRT and shops and eateries
9.7
lovely stay with staff unobstrusive and very efficient. Definitely will stay again. We have stayed at various hotels in the area with different budgets and would highly recommend paying a bit more to stay at this hotel again.
Shopping Tip: very convenient central location to all major shopping areas.
Chia S. Groups Taiwan, January 21, 2013
The Location is excellent, and the service is good

Location and service is perfect. The room is neat.
9
Location and service is perfect. The room is neat.
Vincent B. Solo travelers Netherlands, January 21, 2013
Nice hotel, but overpriced and out dated

the view
6.7
The hotel has a friendly and helpful staff. However the rooms are getting out of date. Furthermore, the bed was pretty hard which lead to some morning stiffness. The flusher from the toilet leaked a little bit of water every time the toilet was flushed. In my opinion the rates are too high for what is offered, everything is there but outdated.
Shopping Tip: Hotel is inter connected with a luxury shopping mall for the shopping addicts
Chang H. Couples South Korea, January 21, 2013
Cozy room with the best view

Fantastic habour view, easy to approach the town and public transportation such as MRT and Taxi
7.7
I stayed 2nights in the hotel and the room was harbour view at 50th storey. The view from the balcony was absolutely awe-inspiring especially at night. The facility of the room was not bad but swimming pool was a bit disappointing.
Mohammed H. Business travelers Bangladesh, January 20, 2013
Great location and good service also very crowded

Central area
8
It was nice and pleasent. Lack of some Muslim facilities, like direction of Makkah , toilet shower etc.
Stephen R. Couples United Kingdom, January 20, 2013
Very good location with spacious room

Location
7.7
Good hotel and great stay spoiled by a few things. Equinox restaurant food was not right first time and had to be sent back, which was surprising given the cost. Also maintenance technician came into room despite the 'Don not disturb' sign and had to be shouted out to go out. Not fun. As breakfast in the hotel was very expensive the foodcourt in the mall below provided plenty of cheaper options.

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Customer Reviews - Swissotel The Stamford Hotel, Singapore

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