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Swissotel The Stamford Hotel

2 Stamford Road, Marina Bay, Singapore 178882 (Show on map)

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Area: Marina Bay Number of Rooms: 1261

Recent customer reviews

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Fantastic

8.4

based on
3851 reviews

Value for Money
7.8
Location
9.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (3851)
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Ka H. Families with young children Hong Kong, December 29, 2012
good location but a bit old and bad service

location
5.3
Fairly old room and bad service Plenty of restaurants to choose from in the basement, and food quality is not bad. Suggest not to take the buffer dinner in the hotel as the quality is not very good. Worth a try for the Equinox restaurant as there will be a good view. Overall the food is quitems good and many choices.
Restaurant Tip: Plenty of restaurants to choose from in the basement, and food quality is not bad. Suggest not to take the buffer dinner in the hotel as the quality is not very good. Worth a try for the Equinox restaurant as there will be a good view. Overall the food is quitems good and many choices.
Lyndon V. Families with young children Philippines, December 29, 2012
Nice Hotel but lousy service

Rooms are very big and the hotel has a very nice restaurant at the top floor
7.3
I would have enjoyed my stay if the service was better. When we arrived there were too many people in the reception and the line was very long. It took us one hour just checking in and the worst thing the one who checked us in was a newbie and was not in the character we are expecting for a five star hotel. She didn't not give us all that we requested in our room. Like twin bed, connecting rooms, and high floor. She gave us a non connecting room with king size beds and on a very low floor. So much so for our request.
Travel tip: Nice for a five star hotel but not recommended for people who are always in a hurry. Slow service
Lily C. Business travelers Singapore, December 29, 2012
Good location but a little run down

Location - right above train station and shopping mall
6.3
The hotel is situation right above the train station and the shopping mall in the heart of the city. It is fairly assessible to every parts of the small island. However, as with all old long standing hotels, the drainage for the bathroom was choked and parts of the bathroom was flooded after a bath. It was so slippery that I almost fell. So always place the floor mat next to the bath tub to avoid mishap. Check-out may take time due to the often high occupany rates. Breakfast is always a long queue as well as waiting for a lift due to high occupancy rates. The carpets in the room is old and stained. The only advantage is if you get a high floor facing the sea so you can view the Flyer, Marina Bay Sands etc.
Donny T. Families with young children Indonesia, December 29, 2012
Great Location

Strategis location, Near Shoping Center
7.7
Donny T. Families with young children Indonesia, December 29, 2012
Great Location

Strategis Location and Near Shoping Center
8
Ivan O. Couples Singapore, December 29, 2012
fantastic locations with easy transportation ard

convenient locations to everywhere, great bedroom with loads of space, fantastic view
9.3
fantastic actually as reasonably near to anywhere town and easy accessibility towards anything you need from food to shopping or even sight seeing around.
Wee Y. Couples Singapore, December 28, 2012
high floor nice room

nice view,high floor,comfortable room
8.3
pleasant stay was given high floor room with nice view and balcony
Dennis N. Families with young children Malaysia, December 28, 2012
Good location but poor internal communication

Directly above MRT & Walking distance to many historical & tourist spots
5.7
Experienced delayed service when we called for a service technician to reset the room master control. It appears that the operator / front desk does not communicate with the technical dept. It took us 4 calls over an hour to have the tech service attention!
Dessi R. Couples Indonesia, December 28, 2012
good location with breathtaking view

view and quick service
7.7
the view from the room is really unforgettable. Still I wish the bed was put in front of the window so you could enjoy the view from the bed. Price for room service is way too expensive. A cup of cappuccino for SGD12, really? Hotel facilities are old and standard, compare to the room rate is quite disappointing. Please improve the food quality of Equinox restaurant. Really bad.
Anna D. Groups New Zealand, December 28, 2012
Not up to scratch

Location
6.3
the stamford was quite run-down for a hotel of it's rating and price, though i have a suspicion that perhaps other rooms have been more recently refurbished - ours had early 1980's style phones, radio, air-con, lighting, pictures, carpet, etc. the bathroom was fine, but shower a bit erratic, and rust visible. definitely in need of a refurb. prices of everything were exhorbitant ( a small hot chocolate!) but location a big bonus as starbucks and an upscale food-court pretty much inside the hotel.

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Customer Reviews - Swissotel The Stamford Hotel, Singapore

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