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Excellent 8.3
Based on 5777 reviews

Agoda Verified Reviews

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Excellent



based on 5777 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

10 Phei K.
Malaysia
April 10, 2014
Excellent stay
Spacious room, near mrt, attentive staff

10 Parameswari S.
China
April 10, 2014
great stay
location, food and ambience

7.3 Sy C.
Canada
April 10, 2014
swissotel is always a good choice
good buffet breakfast, convenient location, comfortable room

8.7 Burcin B.
Canada
April 10, 2014
Very nice experienc in a clean room with nice view
Location, treatment, city view

7.7 Linda F.
New Zealand
April 10, 2014
Excellent location and just a lovely hotel.
Access to shops, access to transportation, charming staff.
Ideal location for work, sight seeing and shopping. Hotel well maintained and clean. Pool area is perfect and really tranquil after work or shopping, also a great spot for a buffet breakfast. A little disappointed in the wifi offering for a superb hotel, given many other hotels of a similar rating do offer free wifi. Rooms well equipped with safe, bath robes, etc, with a great balcony to enjoy the amazing views. Only other disappointment was the hair drier - fairly basic & meant a long time getting the hair dry!

8 Nurulain R.
Singapore
April 09, 2014
It was ok
Close to mrt, close to shopping centre and 24/7 macdonald.
It was alright. Nothing special. Staff at the counter was friendly, but thats about it. Staff ignored us most of the time. No smiles or anything. Requested for extra bed during check in, 1/2hr later still didn't come, so we gave them a call. Still didn't come after another 1/2hr. Called them a second time, 1/2 hr later it came. So we actually waited for 1h30mins for our extra bed. The room is very average. Nothing that screams 5star. Better off going to Fairmont next door. They have better service and nicer rooms.

6.7 Dominic C.
Australia
April 06, 2014
City at your door
close convenient comfy
Stayed at the Swissotel for our honeymoon and while I left a special request and emailed the hotel to set something special up prior to arriving, this was ignored and no response was received. This aside, the hotel staff when we checked in at the at the front desk quickly made up for this and were very courteous and assisting. The room was clean, well kept and overall very comfy. The biggest benefit of the property is location. The hotel is situated next door to historic Raffles hotel, and has amazing views of the harbour, Bay of Gardens and iconic Marina Sands. The MRT station is only a 20 metre walk from the lobby, and there are 5 shopping centres all within 10 minutes walk. Definitely recommend this hotel!!!

7.7 graham C.
Australia
April 06, 2014
Great location and comfortable rooms
location, room size, access to shops and transport
Good, as always.

9.3 Eric O.
Philippines
April 05, 2014
This stay is by one of my best stay in Singapore
Clean, Elegant and Superb
It was my first time stay in this hotel and I was overwhelmed overall. I got a big room as their standard room and superb view of Singapore's skyline. It was a very hectic and at the same time comfortable stay because of the facilities and off course my bed! Complementary things are amazing and the bath tub is so relaxing where my me time was over the top. What I really wish soon is the bathroom will also have tv where I can relax at the same time watch cable movies.

7 Yow M.
Malaysia
April 05, 2014
Good location, the quality of room dining is bad
Location, quiet and friendly staff
Not too bad