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Excellent 8.3
Based on 5933 reviews

Recent customer comments

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Excellent



based on 5933 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.7
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neoh K. from Malaysia
Families with older children
Stayed 3 nights in December 2013
best loaction
location, staff , room = perfect
Reviewed May 11, 2014

CHINWEI O. from Malaysia
Business travelers
Stayed 3 nights in May 2014
Centralized, comfortable but new carpets needed
Centralized, next MRT, splendid view from high floors
Truly convenient at the hub of all connectivity! Hotels was good except new carpets needed to be replaced, else it was an excellent stay and getaway.
Reviewed May 10, 2014

Kuo C. from Taiwan
Solo travelers
Stayed one night in May 2014
Nice room, great gym/spa facilities.
Great location
Reviewed May 08, 2014

Albert C. from Philippines
Business travelers
Stayed one night in May 2014
Great, 5-star
location, location, location
Reviewed May 08, 2014

Ser N. from Singapore
Couples
Stayed one night in April 2014
so far so good
centralized, shopping convenient & quiet
Bathroom not clean. Pillow too soft. View not good.
Reviewed May 08, 2014

Chong R. from Hong Kong
Families with older children
Stayed 2 nights in April 2014
Convenient, nice staff, nice view
Convenient, nice staff and nice view
Reviewed May 07, 2014

Alex H. from Indonesia
Couples
Stayed 3 nights in May 2014
Nice harbour view, and great location
Location, close to MRT, many Restaurant
Reviewed May 06, 2014

Rudolf B. from Switzerland
Business travelers
Stayed 3 nights in April 2014
bugs in my room, hotel in need of remodelling
location, location, location
i killed several bugs crawling around in my room... the hotel is past its best days.
Reviewed May 06, 2014

Syed R. from United States
Couples
Stayed one night in April 2014
Great stay!
Location, quality of facilities, quality of staff
Great hotel. Ideally situated with direct access to subway, and a mall in the same building with a good mix of merchandise, grocery and restaurants, etc. The staff is very professional. Suggestions - 1) offer private room, even at a nominal charge for a short duration, rather than the current shared lounge for guests who have late flights well beyond their 12 noon checkout time. Singapore weather mandates a shower before travel, and that is tough in a shared lounge. 2) Have more front-desk staff -- very busy hotel with long lines for checking in (we were in line for nearly 30 minutes).
Reviewed May 05, 2014

Serene L. from Singapore
Couples
Stayed one night in May 2014
wondeful
friendly staff,pleasant stay and wonderful customer service.
It was a pleasant stay for me at the swissotel.staff were friendly and welcoming which made my stay so perfectly reat! I will look forward in spending my holidays at swissotel if ever. Thank you for the wonderful experience!
Reviewed May 05, 2014