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Excellent 8.3
Based on 5930 reviews

Recent customer comments

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Excellent



based on 5930 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.7

MUHAMMAD S. from Singapore
Couples
Stayed 2 nights in April 2014
Easy access to city area
Its near to shopping centre, lots of restaurant & cafes.
the room was spacious. the room in clean. would comeback here again for staycation. near to city hall mrt & hotel connected to raffles city shopping ctr.
Reviewed April 29, 2014

VARINA S. from Indonesia
Business travelers
Stayed 2 nights in April 2014
Superb. Love the breakfast, wide variety of food
Location, breakfast, near MRT
Superb
Reviewed April 29, 2014

Meng T. from Singapore
Couples
Stayed one night in April 2014
Great Staycation!
Spacious, Great view, Nice location
Our stay was great! With a nice view and very spacious room. We totally enjoy our stay here.
Reviewed April 29, 2014

bambang W. from Indonesia
Families with older children
Stayed 2 nights in April 2014
good hotel has its price
perfect location, perfect transportation link, perfect surroundings
if you expect a 5 star hotel with square box room, international standard, then it will be it other than that, perfect location, perfect transportation link, perfect surroundings one of our family favourite Singapore hotel, despite its price
Reviewed April 29, 2014

Rohan G. from Australia
Solo travelers
Stayed 3 nights in April 2014
great luxury hotel with excellent location
the viws the room quick check in
I would stay at this hotel anytime. The views are fabulous, the rooms are large and the location is perfect. You could walk to orchard road in 20 minutes or take the train which is located under the hotel. Marina bay sands is also about 20 minutes walk away the shopping mall next to the hotel is great including the massive food court and supermarket. The staff I encounted were all very friendly and polite
Reviewed April 28, 2014

Dianne D. from Philippines
Families with older children
Stayed 2 nights in April 2014
Fast and efficient service
Access to public transportation, fast service, attentive staff
Service was exemplary. The location was great. The view from our room was spectacular.
Reviewed April 28, 2014

Wai C. from Hong Kong
Business travelers
Stayed 2 nights in April 2014
good shopping and convenient
good shopping and convenient
good shopping and convenient
Reviewed April 28, 2014

Farah K. from Singapore
Groups
Stayed one night in April 2014
Pleasant stay, but nothing outstanding
Location,
The Swissotel is located just outside City Hall MRT station. The location is no doubt convenient, and on top of that, the hotel is linked to a shopping mall where numerous shops and eateries can be found. Upon my arrival, there was a queue for check-in with around 5 people ahead of me. The waiting time was about 10 minute. The check-in process itself was relatively quick and I was assigned a classic king room on the 44th floor. The room is pleasant, although the design is kind of dated. I had a good night's sleep in the hotel bed. The bathroom was clean and standard toiletries were provided. The counter top of the bar area had some water marks probably due to age. I also found some hair product on the handle of the hairdryer which was not cleaned off. The TV swivel stand seems abit shaky and unstable, and the TV encountered regular interferences that require the wire to be adjusted from time to time. Other than that, everything else was fine. The city view from the room was nice, especially at night. Overall service was okay, although I do get the feeling that I'm treated as just one of the many guests there.
Reviewed April 28, 2014

sean H. from Singapore
Solo travelers
Stayed one night in April 2014
good
food, service, smile
excellent
Reviewed April 27, 2014

Han L. from Malaysia
Families with older children
Stayed 2 nights in April 2014
Extremely satisfied stay
Clean comfortable big room with affordable price
There's no free Wifi which is a bit hard. Other than this everything's great.
Reviewed April 27, 2014