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Excellent 8.3
Based on 5930 reviews

Recent customer comments

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based on 5930 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7
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Munish K. from India
Stayed 2 nights in March 2014
The swissotel is really Awesome .
Room Great , nice staff,
The stay there is Super , Really love it . want to go again :)
Reviewed March 11, 2014

JULIANA N. from Indonesia
Business travelers
Stayed 4 nights in October 2013
superb great
food location service
Great i really love to stay in this hotel. The guest services are marvelous. The food is also magnificent
Reviewed March 10, 2014

myson M. from Philippines
Families with young children
Stayed 2 nights in February 2014
Location, shopping mall annex and excellent food court
We love the concept of having shopping mall connected to the hotel. The food court on the 3rd floor and down the basement were excellent. Worth your money. No need to avail the expensive breakfast buffet offered by the hotel. Check in and checking out is quite a waiting. Not good.
Reviewed March 10, 2014

Thomas P. from Australia
Business travelers
Stayed 2 nights in March 2014
Very comfotable
location, price, room
Very satisfactory, particularly the convenient location for my business meetings.
Reviewed March 09, 2014

Hiroki S. from Japan
Business travelers
Stayed 2 nights in March 2014
Perfect acesst to MRT station
1 minute access from MRT City hall station, clean room and good views and kind staff support
I think that this hotel has well-balanced among a very good location to the center of the city, a clean room with nice view and hotel rate for business person.
Reviewed March 08, 2014

Nicholas N. from United States
Stayed 2 nights in March 2014
It's 2014... Why are they charging for Internet?
Location, pool, nightlife
Internet, including in-room wired, per day. It's completely ridiculous to charge that much these days. Free wifi is hard to find in Singapore so I found this very frustrating. Because I lived in Singapore for three years in the same neighborhood as the hotel, I didn't really need to rely in the internet for anything. But still, on principle, Swissotel is robbing people. Also the mini-bar prices are completely ridiculous. For example $12 for a Tiger beer, versus $4 at the holiday inn down the road. The Swissotel rooms are pretty bare and boring. The bed is pretty good. The rooms are also noisy... You can hear construction noise and the tv from other rooms.
Reviewed March 08, 2014

Sumeet C. from India
Business travelers
Stayed 2 nights in February 2014
Great location, not so great service
Location, Room and courtesy
Agoda sent me a voucher which stated Airport transfer included. But the hotel did not offer. THe hotel has a great location. But i expected more for the price - - 1 hour line for check in - wifi on pay usually hotels give free. I agreed for 1 day package when someone clarified that 2nd day will be free. When 2nd day started, i was told its not free. It took a while for the team to allow 2nd day free. Eventually i was not charged for any of the two days!! There seemed confusion about the policies - Breakfast was not part of my room but i remembered only on day 2. One day one, no one checked and allowed me to have free breakfast.
Reviewed March 07, 2014

John G. from India
Business travelers
Stayed one night in February 2014
Comfortable , Spacious and clean
Comfortable , Spacious and accessible
Comfortable , Spacious and clean ... Nice view, Accessible
Reviewed March 06, 2014

Yeong C. from Malaysia
Solo travelers
Stayed 2 nights in February 2014
It was just OK ...
Location, Location, and Location
It was just a pleasant stay and way far from being impressive. Location is the main attraction but the hotel is long due for a major refurbishment or upgrade. It is just unbelievable the hotel is still not providing with free WiFi.
Reviewed March 05, 2014

joanne Q. from Philippines
Stayed one night in January 2014
Centrally located
The hotel just beside the mall, clubs, restos and MRT station. if your hungry mcdonalds is just a few steps away, it is near major attractions
The hotel is nice and quiet. If you want to explore singapore this is a nice hotel to stay in.
Reviewed March 02, 2014