arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 5792 reviews

Recent customer comments

Filter by traveler type

based on 5792 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

November 12, 2013
take very long time to check in
central location
location is good however no complimentary carpark and take too long to check in and check out.

6.3 Miaw W.
November 12, 2013
Comfortable, pleasant and relax!
Location, food and shopping
Pleasant and comfortable!Recommended to stay. Centralise good location, subway, food court, good resturant and shopping departmental store.

8 adrian K.
November 11, 2013
pretty nice.
located in central downtown, easy access to public transportation, close to dining place
pretty nice, above qualified room and it is convenient in terms of transportation and dining places

9.3 Choy H.
November 10, 2013
Enjoyable and comfortable stay!
Very clean, friendly staff and good view and location of the rooms.
Check in and out was swift. Hotel offered to upgrade my room for free. Upgraded room came with king size bed and good city view of the Singapore flyer, esplanade and gardens by the bay. Hotel is next to Raffles City Shopping mall. Location of the hotel is convenient and easily accessible.

9.7 Margaret H.
November 08, 2013
Room upgrade, great service, very comfortable
We were provided with an upgrade to fabulous accommodation on arrival following a request for late discharge at extra charge. Couldn't have been more perfect. Only issues is the shower over bath combination we have encountered in many hotels on our trip, that causes water to get all over the floor of the bathroom.

10 Leon L.
November 08, 2013
tall hotel
tall hotel but room was quite old. overall stay ok

5.7 Ngoc N.
November 08, 2013
First and last stay
Clean, nice view, high floor
Worst experience ever. It brought embarrassment and unhappiness to my father's birthday. Will never stay here anymore.

5.7 Ngoc N.
November 08, 2013
Worst experience
Nice view, high floor, clean room
It was the worst experience I ever had, it brought embarrassment and unhappiness to my father's birthday. The staff didn't handover properly, yet they were rude to us, asking us to understand the hotel's problem and giving solution like instruction to helpless guest.

8.3 Iwin L.
November 07, 2013
Great view of Marina Bay
Great view, nice restaurants, centrally located

10 Heiress L.
United States
November 07, 2013
Centrally located hotel, easy access to all!
Convenience, Friendly Staff, Ambience
It was very nice and memorable stay, we take 2 adjoining room with a friend who is getting married the next day.