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Excellent 8.3
Based on 5885 reviews

Recent customer comments

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Excellent



based on 5885 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

Alfred A.
Singapore
April 14, 2016
Not Value for Money
First of all, i wasnt given the free breakfast as indicated in the website. And when i checked in, the staff said he will informed his manager but didnt even try asking for complimentary with his superior. As this was a staycation, the carpark was under Raffles City and not them. I had to pay an addition $51 just for parking there. They could have work out with car park management there. Overall i am least satisfied for my experience with them as they simply inform you despite you showed some disappointment on their service.

Victor L.
Hong Kong
April 14, 2016
OLD
The hotel is nice, with standards from 10 years ago. It is old and w/out renovation I would never go back with this price. I stayed in a less expensive hotel for business @ Carlton next to Raffles just a few days ago, and it was nicer in general. Also lots of tourist groups stay in the hotel. Enough said.

Siu C.
Australia
April 13, 2016
A classy hotel with no free wifi anywhere in the hotel area
The location of this hotel is the best given the hectic weather condition in Singapore. My only concern is Swissotel remains one of the few 5 star hotels in Singapore that charges a hefty fee for in-room wifi access and to make it worse, there is lack of free wifi in the hotel area anywhere, can you imagine how inconvenient this can be for late arrival guests who would like to simply say "I have arrived Singapore safe..." to their faimly members overseas. (Fairmont next door has wifi cover in the lobby area for its guests) What on earth the management team of Swissotel has in mind? Money, money, money............

Andy B.
United Kingdom
April 13, 2016
Decent option, good location
Good location, decent sized rooms, some of the decor a little tired.

Dr S.
Malaysia
April 13, 2016
Always happy in Swisshotel Stamford
Stayed at the Crest suite. superb. Great views of the Marina & city .excellent as always. This is our 4 th or 5 th stay here! V professional & great service! Thank you! Will be back! :)

Pedro T.
Brazil
April 11, 2016
Excellent hotel!
Everything was nice, perfect place to stay in Singapore

WEI-MAN C.
Taiwan
April 11, 2016
Great Location
Great location

Nicole M.
Switzerland
April 11, 2016
Wonderful views!
Wonderful views, very clean room, thanks to Anna our cleaning staff and great location!

Grace L.
Singapore
April 11, 2016
lovely view of Singapore, on top of the world
Perfect location, nothing to fault. Will definitely stay again.

seogsoo Y.
South Korea
April 09, 2016
nothing to complain
excellent to value