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Excellent 8.3
Based on 5930 reviews

Recent customer comments

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Excellent



based on 5930 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.7
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tew C.
Malaysia
February 17, 2016
parking problem n to hv check out counter, tq
During that 2 days stayed is packed, but car que to parking, and also hv to pay more to parking, mostly hotel come with complimentary parking ticket, and for check out, to hv check out counter, to speed up for those who check out.

Fajar M.
Indonesia
February 17, 2016
Good value for money
(++) location, big room, literally above MRT station and shopping mall, nearby plenty of restaurants (--) very few sofas available in the lobby - had to stand while waiting, no free wifi, no early check-in (not what you expect from a 5 star), no bidet shower (this is Asia)

Ricky G.
Philippines
February 17, 2016
centra location, ok room but no free wifi
central location, room w balcony
we booked a 1 night weekend staycation to try out this hotel. the check in and checkout process is fast and there is someone already there to assist you while waiting in line. the room itself is ok. although we requested for a queen bed we got a twin double room. the MAJOR DISAPPOINTMENT for this hote is there is NO FREE WIFI. for the price you are paying there should be at least free wifi available. of all the hotels i have tried in singapore 3 or 4 or 5 star... thisi is the first time i have encoutered no free wifi service. another annoying thing is the mini fridge. there is a notice that says if u remove anything from inside the fridge it will be added to your bill as there are electronic sensors below the items. if you plan to stay more than one day and u have food/drinks to put in the fridge, forget about it as there is only a very small space (just enough for 2 small water bottles) for personal food/drinks. we will stay in a different hotel next time. the only really good thing about this hote is it is right above the city hall mrt station and raflles city mall.

allyson U.
Philippines
February 17, 2016
No free wifi
Good location

allyson U.
Philippines
February 17, 2016
No free wifi
Good location

ROY N.
Singapore
February 17, 2016
comfortable stay but no complimentary car park!!!!
room was big and clean, nice location, nice view from balcony
it was a very comfortable stay with my family. easy access to food and shopping. view was very nice. but there was no complimentary car park from this hotel. very expensive parking.

Andy B.
United Kingdom
February 16, 2016
OK but the fire wasn't so good
So the fire was quickly put out apparently but knocked the lifts out for the next two days meaning everyone had to use the dirty and very slow firemen's lifts...

shuaicheng C.
China
February 15, 2016
Good experience
Spacious, good view. If can late check out would be better

Siow L.
Malaysia
February 15, 2016
Good location and nice hotel
Good location, clean and nice hotel

Young Y.
South Korea
February 15, 2016
Very nice location and superb view
It has a superb view of Marina Bay Also very convinient to take the subway :) Above average room and everything was good