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Excellent 8.3
Based on 5863 reviews

Recent customer comments

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based on 5863 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

Bing H.
December 26, 2015
Anniversary stay
Location, staff service & attentiveness, bed comfort
It was our anniversary stay and we received a true Swiss hospitality from the staff which my wife and I truly enjoyed.

Julius A.
December 25, 2015
Good service ,

Hong Kong
December 25, 2015
Great location and view
View, Location and service
Happy stay with enjoyment on 70/F bar

Rudy H.
December 25, 2015
The most suitable hotel room for family
spacious room with double queen beds, strategic location, good service
Very good and comfortable

Robertus A.
December 24, 2015
Good location
Location location location
The location is great, the rest is just Ok. It does not look like a 5 stars hotel.

Sin M.
Hong Kong
December 24, 2015
Great location
Great location, spacious rooms, good view
No wifi, need to pay.

Varon S.
December 23, 2015
Great location
Location, delicious food, room comfort
There are many good attributes about this hotel, but the one we like the most is its location. It's right on top of City Hall MRT, next to a shopping mall, and in a walking distance to many places of attraction. We had lunch at one of its restaurant, Jaan, which was amazing. The rest (eg. facilities, room amenities, courtesy of staff, etc.) are as good as what the standard of a 5-star hotel should be.

Ferdi S.
December 23, 2015
In need of make-over
good location, friendly staff,
In a word - over-rated. The bathrooms were in need of refurbishment, no separate shower stall. Fixed wall mounted shower. Food in Prego was low standard, request for decaf coffee refused until complaint to manager - then every thing no problem.

Kinjal B.
United Kingdom
December 23, 2015
I would classify this as a 4 star.
Tall, Central Location

Quang N.
December 22, 2015
Nothing to complain
Location, location and location
I used to live in Singapore for a decade but this is the 1st time I came back since I left 4 years ago. I choose the hotel due to the location, it gives you direct access to all the MRT lines with just a little walk. Raffle city is next door that gives awesome shopping experience. The lobby is quite noisy and the staffs are fine, not too friendly but helpful. Room is clean and comfy. I got great view to Suntec city, Flyer, Marina Bay Sand. The insider deal brings this hotel to top choice. With less than 30 dollars more, you can upgrade from Concorde (4 stars, a bit of walking from MRT) to this, which is no brainer.