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Excellent 8.3
Based on 5774 reviews

Recent customer comments

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Excellent



based on 5774 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

4 Pichith M.
Cambodia
November 11, 2015
Bad service
It was bad.

8.7 Julie M.
Australia
November 11, 2015
Fantastic
The room, location, service
My stay was excellent. I stayed in a suite that was absolutely beautiful. Service was great. I highly recommend this hotel

8 Anthony R.
Indonesia
November 11, 2015
hotel with great location, old furniture
Location, high floor, beautiful city view from room.
Overall a great hotel with great location (just above raffles city shopping mall, city hall MRT station). The building is built on 1986. the furniture is old. Need renovation. Fortunately the room is still comfortable and cozy. Breakfast is quite good, even though usually not included in the promotion price. Breakfast is additional SGD38++ per person. When check in, The concierge officer will offer you executive upgrade for SGD 80++ per room per night which include breakfast, mini dinner buffet (5pm to 8pm) at the 60th floor, and complimentary WiFi in the room. A 5 star hotel should already include free complimentary WiFi in the room, not charge it to its customers.

10 Wee C.
Singapore
November 11, 2015
Clean, Spacious, Awesome View
Clean, Spacious, Awesome View
Clean, Spacious, Awesome View

7.3 LI L.
Singapore
November 11, 2015
Acceptable stay but not that great
Great customer service, very prompt to guest calls from room (room request, questions, etc.), comfy bed (i guess?)
Acceptable but hotel is obviously a little old already. Their tap to the bath/shower was already broken/loose where it will comes off when you turn it at times. Overall stay just right considered it was near quite a few malls and City Hall MRT Stn.

7 reza A.
Indonesia
November 09, 2015
Nice hotel with good location
location, Room Cleanliness, Connected to Mall

10 Wee C.
Singapore
November 09, 2015
Excellent Service, Clean, Spacious
Excellent Service, Clean, Spacious
Excellent Service, Clean, Spacious

10 Arlyne Y.
Philippines
November 08, 2015
splendid stay
location, staff, food
Nice stay. We were accomodated earlier than standard check in time at no extra cost. Staff is very accomodating. During dining, servers will check on you every now and then. Sumptous foods are served in every meal.

9.7 sazali J.
Singapore
November 08, 2015
Good to be back, as always!
location, location & location!

10 Wee C.
Singapore
November 08, 2015
Spacious, Great Interior, Awesome Ambience
Spacious, Great Interior, Awesome Ambience
Spacious, Great Interior, Awesome Ambience