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Swissotel The Stamford Hotel

2 Stamford Road, Marina Bay, Singapore 178882 (Show on map)

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Area: Marina Bay Number of Rooms: 1261

Recent customer reviews

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Fantastic

8.4

based on
3854 reviews

Value for Money
7.8
Location
9.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (3854)
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Melisa O. Couples Indonesia, November 24, 2013
Comfortable hotel

Nice location, helpfull staff, comfortable room
8
My room was upgraded to ocean view, so thankful for the thoughtful staffs. Had a wonderful experience each time and I am a returning guest to this hotel. Have a connected mall and you can find anything that you need at a ease.
Gak C. Business travelers Singapore, November 24, 2013
Very convenient location but room need refurnish

Locaton, food and nice view
7
The room has a nice view of Marinan bay and pool. The negative part of this hotel is that the room is quite old, toilet was small with no separate bath and tub, also charging of internet access per device was expensive.
Norleilawati H. Couples Singapore, November 24, 2013
in the heart of the town.. shopping paradise

good, awesome, excellent
8.3
The hotel is excellent.A good place to relax and enjoy your stay. It is strategically located and easy access to shopping and travel.
Ting H. Families with older children Malaysia, November 24, 2013
So so

Close to MRT
5.7
To my very surprises the hotel did not provide free wifi to the guest. It is rare today that exclusive hotel like Stamford did not provide it free to the staff & caused an inconveniences as well. Will not recommend to stay. I am staying there just because of Vertical Marathon.
Karikalan T. Groups Singapore, November 24, 2013
a very clean and big hotel

location cleanliness and size
8
It was a very present experience staying at swissotel. This is my second time staying at this hotel. The hotel rooms are very clean and spacious. The location of the hotel is very convinent
John R. Business travelers India, November 24, 2013
Clean Comfortable and Tidy

Clean room, Large area not cramped up, high floor so great view
8
Xinyi Y. Couples Malaysia, November 24, 2013
Comfortable and convenient

Location, room size, clean
6.7
Pros: 1. Location is very central and convenient - walking distance to everything - raffles place, orchard, bugis, marina bay. 2. large room - rooms are very spacious (we got upgraded from classic to business advantage) 3. Concierge - very attentive service provided by concierge during arrival and departure. 5. Lounge facility - if you arrive early and your room is not ready, you can use the pre-checkin lounge and the pool facilities to relax or freshen up. Cons: 1. Dated lift lobbies - e.g panelling, carpetting all need a facelift! 2. Dated furniture in rooms - particularly wardrobe and mini bar is quite old. Gives a 1980s hotel feel. 3. Bathroom - bathtub is old and needs to be replaced- there are spots where paint is chipped off. 4. Check in staff - while they get the job done, there is a terribly strong lack of hospitality warmth. I feel like we were checking into a hospital where boxes are ticked off and a smile is plastered on at specific points which they must have been told to do on an instruction list. 5. Pool area is overcrowded as it caters to TWO hotels. Overall, overpriced for a classic room. I paid USD200+ for it. If not for the upgrade, i'd be thoroughly disappointed.
Christopher R. Families with young children United Kingdom, November 24, 2013
There are better hotels at a better price

Location, Room size
6
The room is large and the location is great just above Raffles City and City Hall MRT. However, for a hotel like this and at this price the service was way below what it should have been. We had asked for a baby cot to be in the room - no baby cot when we arrived. The baby cot sheet was not replaced other than on request. As a party of 3 we expected and requested 3 sets of towels but housekeeping only left 2 sets every day. Our bath robes were taken with the laundry and not returned. The soap was only replaced on request. The internet is a rediculous $28 per day. When I asked for help with the cases. After 15-20 minutes wait I made 2 journeys and took the bags to checkout myself.
Alyce C. Couples Singapore, November 23, 2013
An Ok hotel for a nite

housed a shopping centre which you can find varied products and services, great variety of restaurants and cafes, conveniently located at central, close to airport and many tourist attractions
6.7
disappointing as hotel is old and not nicely maintained. TV does not has good reception, limited channels. Bathroom very run-down. It's supposed to be a room for 2 person, but toiletries were not sufficient (only 1 set).
Fui T. Couples Malaysia, November 23, 2013
fantanstic

centrally located, easy access of public transport, large rooms
8

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Customer Reviews - Swissotel The Stamford Hotel, Singapore

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