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Excellent 8.3
Based on 5862 reviews

Recent customer comments

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Excellent



based on 5862 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

surin B.
Thailand
October 29, 2015
Wifi with Swissotel Stamford Hotel, Singapore.
No
Most bad in my life. First they will charge wifi internet to you if you booking via Agoda (may be they have less profit if booking from Agoda). We have called to complaint now every hotels in the world have free internet but you said no and You need to apply for a member of our hotel then they waive this expense for us. Very stupid policy. Dr. Surin

Chu S.
Malaysia
October 29, 2015
everything ok except no free wifi
value for money, close to my office & convenient for food
Everything ok except NO free wifi

Mihye C.
South Korea
October 29, 2015
needs revamp
location, space, convenience to other amenities
Location is good. Nearby amenities are good. But rooms have to be revamped, especially bathroom facilities, carpets and furniture are too old. Cleanness has to be improved, coz old dust and stains are there ... To be honest, I would choose other hotels next time.

Elaine A.
Singapore
October 29, 2015
good and clean hotel
location, shopping and convenience

Lizah A.
Singapore
October 28, 2015
Good ambience
View , hotel cleanliness
Overall it was satisfying

LEBANON E.
Malaysia
October 28, 2015
Location
Location , clean and value for money
Location very convenient for shopping and business. Room very big

Jenny M.
Australia
October 27, 2015
A delightful treat
Huge room, breakfast, location
Once you get past the upsell...extas this was the best hotel I have stayed at in Singapore. The Agoda price made it possible.

Rebecca O.
Malaysia
October 27, 2015
Could be much better
Location, location, location
Could be better. My friend and I did not eat at any of the hotel's restaurants so the score given not not accurate. The first night we stayed, we had trouble with the bathroom tap. The hotel's engineer came after 2 calls and a visit to the reception. This was after about 35 minutes of my first call. Both my friend and I were not able to use the bath and we were merely waiting for someone to resolve the matter. Someone finally came - the tap was working but could not close properly so we had water dripping and running thorough out the night. Because it was my birthday, the hotel kindly provided a complimentary cake. My friend asked for the cake to be delivered at 9am as we were leaving for the airport at 10am. We waited till 9.25am and decided we could not wait any longer as it would be too much of a rush to enjoy to enjoy it so my friend called to have the cake packed. This was not a good way to start a birthday. My friend was very disappointed as she had planned the birthday do. I was dissappointed that a 5*hotel could be that dis-organized. I felt bad for my friend who took the time to organize and plan it.

MATE X.
China
October 27, 2015
Value for money
value for money; room comfort; location

Esther G.
Singapore
October 26, 2015
Great location.
Clean, good location, great scenery.
A little dated in the design. Should consider renovating the rooms. Otherwise a great experience.