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Swissotel The Stamford Hotel

2 Stamford Road, Marina Bay, Singapore 178882 (Show on map)

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Area: Marina Bay Number of Rooms: 1261

Recent customer reviews

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Fantastic

8.4

based on
3833 reviews

Value for Money
7.8
Location
9.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.5
Food/Dining
7.7
All reviews (3833)
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Tizbe T. Groups September 15, 2013
Great location with a great convenience

Good location, friendly staff, high floor
7.3
Swissotel is located at a very convenient location, directly below is Raffles Shopping Centre and the central train station is also located at the basement. It was very convenient to take the train to Orchard for my shopping fix. I was given a room on the 50th floor, was very satisfied with the high floor, however my view wasn't that great.
Laura G. Couples Singapore, September 15, 2013
Not up to expectation

Nothing fantastic
4.7
Bad experience. Television was spoilt. Waited for the service man to fix but other channels were still pixelated. Waited for duty manager to call for an explanation. All these waiting caused us to be upset. Besides that, I realised that the staff were already aware of the spoilt television but still offered us the room.
Sei C. Groups Malaysia, September 15, 2013
Best Staying Experience

Good Location, Big & Clean Room
8.7
The location is good as MRT is jus below. Easy access to food and shopping. Room is big and clean! Friendly Staff but the check in process was kinda slow especially when there was a quee.
Stephanus W. Business travelers Indonesia, September 13, 2013
Easy access to any spot in Singapore

Access to public transport (MRT), Fast receptionist, New.
7
Thangapandian S. Business travelers India, September 13, 2013
Good for conference and business stays only.

Location, Business and good conference facilities
5.7
As the conference was taking place in this property, it suited my purpose to stay here to avoid travel. Has good meeting rooms and conference facilities for a large group. Stay would have been much better if they can provide fruits in the room and also add breakfast to the room. Providing normal speed internet free will invite more guests as most Singapore hotels provide.
Ramon E. Solo travelers Philippines, September 12, 2013
Good comfortable stay. No complaints.

Close to train station. Close to shopping center. Close to restaurants
7.7
The only problem I had was that booking time was 2PM. I arrived early (around 11 am) and they did tell me that check-in time was 2PM. No problem. But when I came back at around 1:30 PM to check on the status, they said that I could only get a room by 3PM. That upset me. It was only when I was adamant about the 2PM check-in that they gave in.
Anna M. Families with older children United States of America, September 11, 2013
Tired property, efficient service

Location, efficient staff
5.7
This is a business / conference hotel and the staff and service levels are geared up well for that. The rooms are tired (our sink was not working when we checked in) and housekeeping/cleaning needs more attention and supervision.
Li L. Couples Singapore, September 9, 2013
pleasant

close to shopping area, nice view, high floors
6.3
Overall, pleasant stay. Nice view For a five star hotel, room toilet deco should be improved further e.g. door, bathub Bathtub was probably choked. Took quite awhile for the water to be drained away.
Ummairah M. Families with young children Singapore, September 8, 2013
Nice clean room.

The staff, the room, the bed
8
it was a pleasant stay with no hassle checking in and out. acceessible to Raffles city shooping centre and many other shopping areas. MRT was just below, making travelling much easier.
Tan Y. Couples Singapore, September 8, 2013
Relax and comfortable

Location, big room space, nice view
8.7
overall a great experience as the hotel is centrally located with good transportation, mrt is just below the hotel, shopping mall is directly access. walkway and link to suntec, marina square.

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Customer Reviews - Swissotel The Stamford Hotel, Singapore

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