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Excellent 8.3
Based on 5863 reviews

Recent customer comments

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based on 5863 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

July 19, 2015
every thing is good,clean. area is near station MRT.

Wong Y.
Hong Kong
July 19, 2015
A convenient five star hotel easily accessible
Location, Convenience & staff performance
We have been in this hotel for many times. Almost this hotel whenever we come to Singapore. We like its location, in the heart of Singapore which allows you easily accessible to all parts of Singapore. Most importantly, it is situated just above City Hall MRT station and a shopping mall is next to it. The hotel is comfortable though may be a little bit old in renovation in its lower floors.

Jason Y.
July 19, 2015
comfy, near mrt and convenient
Overall satisfactory

Siu L.
Hong Kong
July 18, 2015
Value for money
Location, room view, food at mall

Kanokwan W.
July 17, 2015
very good
good, service mind, delicious

Jung C.
South Korea
July 17, 2015
Great view hotel
Great view, great location, good service

yusuke T.
July 16, 2015
Good stay
Clean room, great access to shopping and transportation.
Smooth check in and check out, room upgrade to club floor was pleasant.

Clanice P.
July 16, 2015
Nice staycation
Location, cleanliness, room comfort
Fantastic! Location is good, easy access to many places. can find food easily. view is good as I'm staying at level 58. worth going :)

Agustian S.
July 14, 2015
Great hotel for familiy vacation
room, location, facility

Wang Y.
July 13, 2015
Location; View; professional staff
Being a five-star and an iconic hotel located at marina bay, I think the Swissotel really needs to be upgraded especially the bath room. The bath tub is easily get flooded if you do not turn off the water every half min when you take your shower; the exhaust fan does not work either; the toilet flush is built in the wall and soooo hard to push even for my husband.... The fridge/mini bar was 100% filled in with all kinds of chargeable drinks, we can't even find the space for one bottle of 60ml Yakult drink. Again, as a five star hotel, the quality of the shampoo and show gel does not even comparable to those my gym provided; no mention abt the shampoo is not sufficient for two of us after swimming.......Anyway, with the money spent, we feel not worth it. As for the good thing abt the hotel, it has an excellent location and spectacular view; the staff is professional and helpful.