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Excellent 8.3
Based on 5774 reviews

Recent customer comments

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Excellent



based on 5774 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

8 Yu P.
Singapore
May 12, 2015
Comfortable Stay
Clean, Comfortable, Good service

9 Wika W.
Singapore
May 12, 2015
The room was big, more than what I expected!
The view from room was amazing. Hotel staffs were friendly and location is near mrt.
It's was an awesome staycation for me and my friends, wee would definitely come back again.

4.7 BENG T.
Singapore
May 11, 2015
No complimentary parking, bathtub faulty
location was good, room was spacious & services was fine.
Upon checkout then realised no complimentary parking? Wonder why as compared to many other hotels it's a norm to have it. The bathtub drainage stopper was not working, so my kids can't enjoy bubbles bath at all. Also, shower head cannot be taken out as the shower head is fixed, it's really difficult for us to help our kids in showering. The toilet flush need to push very hard, how is it possible for a Primary school kid to do it, even ladies also find it hard to flush. Room was spacious.

4.3 Antony H.
United Kingdom
May 11, 2015
over rated
location. proximity to other restaurants and shopping mall
As usual check in was like arriving at a bus station. Hotel is dated, staff are too busy to take care of you

7.7 Ehsan I.
Pakistan
May 11, 2015
Value for Money
Location, Nice View, Bar

7.7 Kah C.
Malaysia
May 10, 2015
Good location and comfortable rooms.
Location, connected to MRT and Shopping Mall

8.7 Lani D.
Indonesia
May 09, 2015
Very conveniently located, fantastic access
Location, location, lovation
Very pleasant. But the checking in process can be much better

10 Christopher D.
Australia
May 08, 2015
Good spot
Location, casino view and city view
Good location, good views, bigger 2 double beds, balcony as well.

7.7 WEE C.
Singapore
May 07, 2015
Great Staycation
Clean, quiet and near the city
It would be better if the hotel would reserve the room type in advance. We have to accept a smaller room and put in a request to wait for the standard single king bed room to be available.

7 Ludger J.
Germany
May 07, 2015
Perfect views
View and location
Dissappointed about the restaurant : excellent views, but no tablecloth in a 5 star restaurant ? And the menu is presented in a plastic card further on we had problems with the aircon : we selected the max temperature, but it was always freezing cold