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Swissotel The Stamford Hotel

2 Stamford Road, Marina Bay, Singapore 178882 (Show on map)

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Area: Marina Bay Number of Rooms: 1261

Recent customer reviews

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Fantastic

8.4

based on
4068 reviews

Value for Money
7.8
Location
9.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (4068)
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Stephen D. Business travelers Australia, August 22, 2014
Favorite Singapore Hotel

Location, Rooms, Facilities
9.7
This was the first hotel I stayed at in Singapore when it was the Westin Stamford. Its a great building that was well designed in a great location. Its had its share of updates and has stood the test of time. The rooms are spacious and there are decent views from most rooms. Under Swissotel management the staff are friendly, professional and very accommodating. The conference facilities are of a very high standard and its a great location to get customers too. Ive tried other similar hotels in Singapore and this one is still at the top for me.
Glenda S. Solo travelers Australia, August 21, 2014
wonderfull

staff/room/hotelcondition
9
Wonderfull in every sense.
Chi K. Families with young children Hong Kong, August 20, 2014
disappointed!!

assistant front office manager , 2 concierge staff , balcony view of the harbour.
5
1) upon arrival , got 1 bed room! however, my request was 2 beds room. 2) after room changed, got two beds room but there's "dung" inside the toilet bowl ! (how can this issue happened in a 5 stars hotel?) 3) room changed again, but have to wait for a very slow arrangement , approximately 1.5 hours for the whole complete check-in process after stepped into this hotel! 4) carrying my baby to look for a taxi in front of the hotel main door but the doorman told me to walk to another side for hiring a taxi without thinking of give a hand to find a taxi for a gust who was carrying a baby! however, i can see they only helped those guests to get a taxi to the airport! this is very horrible service standard of a 5 stars hotel !!
Bryant S. Business travelers Indonesia, August 20, 2014
Good location

strategic location, comfortable beds, high floor
7.7
Chris R. Couples Australia, August 20, 2014
Very good staff. good size room, good location

Very good staff. good size room, good location
8.3
Very good staff. good size room, good location
Chak M. Families with older children Hong Kong, August 18, 2014
Value for money

Location is good; Room & bed is big; Connecting Room
8.7
Cinny C. Groups Singapore, August 17, 2014
Great location, beautiful hotel

Easily accessible
9
Great location and breathtaking view. Unfortunately, no complementary wifi which we thought was necessary for a 5* hotel.
Cheong D. Families with young children Brunei Darussalam, August 14, 2014
Great location

Location, location, location
7.3
Overall standards ok to very good esp the pool and great location. Unfortunately the room we stayed for 4 nights was dissapointing. Room size ok but very simple and needs modernizing. Main problem is the bathroom which smelt of sewarage - after 2 complaints and quite prompt attempt by hotel to clean and rectify, still smelt bad. We gave up complaining as it was clearly old plumbing etc (the taps of the wash sink leaked constantly so we had to put a towel around edges)and resorted to making sure the toilet door was closed all the time- occasionally found coakcroach running around bathroom!!! Upon checking out I complained again but the recptionist only nodded his head and as we were in a hurry, we left it as that but will definitely not return again, unless the rooms are renovated properly.
Akramul K. Business travelers Bangladesh, August 12, 2014
Agood hotel in prime location

Location, cleanness & food
9
Staying was good. Front desk staff is better then before. But they should more efficient during rush hour.
Yong M. Business travelers South Korea, August 12, 2014
Very good location with qualified staff

Location, Staff Performance, clea
9.3
Very good. But I need breakfast be included in the hotel bills but sometimes yes but sometimes no in the offer.

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Customer Reviews - Swissotel The Stamford Hotel, Singapore

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