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Excellent 8.3
Based on 5880 reviews

Recent customer comments

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Excellent



based on 5880 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

Tomas W.
Indonesia
March 22, 2015
Excellent stay
Location, location, location. The room is pretty big too.

BOON T.
Malaysia
March 21, 2015
A good business hotel
Good value. Superb location. Restaurants and bars
Staff were very helpful and pleasant. Convenient access to business district and shopping areas. Smack on top of MRT station

Ting W.
Malaysia
March 21, 2015
Good location and service
Location, service and food
Fantastic, satisfied

David L.
China
March 21, 2015
Far below 5 star hotel services!!
Bad experience with the staff services, no free wifif!! location is the only good thing
Stayed here for 4days. It's suprising that there is no free wifi with a so called 5 star hotel!!!!! No staff help to carry luggage upon check in! Room requirement stated on Agoda is not met! However, the location is only good thing.

Bruce H.
Australia
March 20, 2015
Flatters to.....
Views, situation & ....
Ruined by the following- 1)in order to get wifi, needed to sign up for their loyalty program - involved giving them a ridiculous amount of personal information - an invasion of privacy in an age where a hotel of that 'quality' will generally provide wifi to guests. Having got on to wifi, I then found that I could only get it on either my laptop, or my phone, or my iPad, but never two at the same time. 2 The room was tired. The plug in the basin didn't open once closed, the bar fridge (which we were told was not there to keep things cold (& it didn't despite 6 visits by maintenance)) was an exercise in futility, (not sure why it was there - unless patrons are looking for a nice warm beer) and 3 The down button on the lift did not operate - watched lifts go up past us on a number of occasions without stopping on the way down.- Ended up going up in order to go down. After eventually speaking to the duty manager over the fridge, and after a lot of squirming, we were offered breakfast at no cost to us. - I appreciated that gesture (albeit only granted after trying to avoid dealing with my concerns) and the breakfast was good.

Kok Y.
Malaysia
March 18, 2015
Convenient indeed
location, convenient and the staff are polite
my stay was excellent

Miranti A.
Indonesia
March 18, 2015
Comfort stay in Singapore
location , comfy and clean bedding , nice and helpful staff

SAIK L.
Malaysia
March 17, 2015
GOOD FEEL
CONFORTABLE
SATISFIED WITH THE STAFF ATTITUDE, AND ROOM VIEW IS NICE . AND LOCATION GREAT

SAIK L.
Malaysia
March 17, 2015
NICE LOCATION
ROOM LARGE
SATISFIED WITH THE STAFF ATTITUDE, AND ROOM VIEW IS NICE . AND LOCATION GREAT

Markus S.
Germany
March 17, 2015
Preis zu hoch
good location, nice view
The price for the hotel is too high for this hotel. The view and the location is nice. Staff didnt even find out the my wife has birthday when we checked in.