arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 5774 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5774 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

9.3 ahmad M.
Indonesia
January 05, 2015
Spectacular view
Location, tall building, promo

9 Edward L.
Singapore
January 05, 2015
Excellent Grand Room
Comfort, View, Location

7.3 Wen L.
Indonesia
January 05, 2015
Good Location. Toilet was a little smelly
Location. Spacious room.Value for money
Overall experience is very nice, but only toilet was a little smelly.

9.7 man C.
Hong Kong
January 05, 2015
location is great
just at the top of City Hall MRT station, shopping mall, bar, restaurant all in 5 mins walk

8.7 maneerat K.
Thailand
January 04, 2015
Money worthiness
Location, spacious room, good room service
Very convenient location n comfortable room. However, there is no free WIFI even at the hotel lobby. We do not expect this price of room without any free WIFI at lobby. Though we want to pay, the price of WIFI is very high rate per hour. Lobby is quite small, hardly find a seat to sit.

10 wikanda P.
Thailand
January 04, 2015
Good stay
Room , Location . Staff
we have very good stay in The Hotel , very comfortable

8 Joy C.
Singapore
January 04, 2015
Good place to stay
Location. Food. Cleanness
Overall, the hotel was good. Location was very accessible and mall is just downstairs the hotel. If this is your first time coming to Singapore, i would recommend Swissotel.

10 Gutierrez L.
United States
January 04, 2015
Much Better Than Carlton
Staff Service, Location, Room/Amenities
Service and Staff is very good to excellent. Staff is very well scripted and trained. Above comes first and foremost and really makes the difference in a hotel. Many physically nice hotels can be found but excellent service and a nice hotel goes hand-in-hand. Swissotel Stamford has both. They recognize you as a return guest and 'welcome you back' they usually have an offer as well for some kind of upgrade/service upon return. I have changed my company team to change from Carlton hotel accross the street to Swissotel as they take care of and, most importantly, recognize their return customers.

6.7 Michael M.
Philippines
January 04, 2015
Getting Old
Balcony, location, size of room
No smoking policy even when you have a balcony sounds absurd. Plus the hotel needs a major renovation.

7 Jasper M.
Denmark
January 04, 2015
Too old...
Staff performance, view, balcony
I've stayed in this hotel ten years ago and was kind of disappointed to see the same old furniture and worn carpet in the room. Bathrooms could also use and overhaul and the floor on the balcony was extremely dirty!