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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (0.8 Km / 10 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (4.1 Km)
  • Noi Bai International Airport (21.0 Km)
    Customer comments:
  • "Affordable", "Comfortable and clean", "Great staff"
    Top nearby attractions:
  • Bia Hoi 68 Hang Quat (0.1 Km / 2 min walk)
  • Café Pho Co (0.2 Km / 3 min walk)
  • Hang Ngang Hang Dao (0.3 Km / 4 min walk)
  • Legends Beer (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

Symphony Hotel

1 Hang Hom Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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Features of Symphony Hotel

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • bicycle rental
  • car hire
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • French
  • Vietnamese

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Hotel Description
Ideally located in Hanoi’s famous Old Quarter, Symphony Hotel offers a boutique accommodation with a...see more Ideally located in Hanoi’s famous Old Quarter, Symphony Hotel offers a boutique accommodation with a touch of elegance. Welcoming and inviting, the atmosphere of the property is created by the thoughtful design and selective pieces from lavish furnishings, oil paintings to the black and photographs of the older days Hanoi. Observe the bustling ancient streets in the comfort of your guestroom where all the amenities are there to ensure you a pleasant stay. All rooms are decorated in different styles to complement its historic settings and suit your mood. For a cozy accommodation and reliable service, Symphony Hotel will satisfy your needs.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (131)

Business travelers (5)

Couples (64)

Solo travelers (43)

Families with young children (3)

Families with older children (3)

Groups (13)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (131)
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John S. Couples
United Kingdom, November 25, 2015
First Class Service

location, affordability and hotel facilities
When I book a hotel, I look for the best combination of affordability, location and facilities that I can find. I’m sure that is the same for most people. Affordability - the Symphony hotel is not expensive, despite the fact that it has spacious, clean rooms and a friendly and cheerful staff. Location - the Symphony hotel is located a short two minute walk from the lake and old town area of Hanoi, the areas where tourists head due to the attractions. Despite this central location, we found it to be very quiet in the nights. Facilities – in no particular order – the breakfast is excellent, cooked and cold varieties plentiful, and cheerfully served by attentive staff. When we inadvertently turned up 15 minutes after the 10.00am cut-off time one morning, we were cheerfully greeted and told to take our time. Nothing was taken away until we had finished (and I drank my usual two cups of coffee!!). The bedroom and en-suite bathroom were spacious, modern and kept very clean. The TV had an excellent picture as well as multiple sport and movie channels in addition to Vietnamese local channels. We found the free hotel wi-fi to be excellent – and a PC is provided in every room with easy internet usage. The hotel safe offered ready access when required, but a secure location for our valuables. The hotel manager, Mr Cuong, was extremely helpful in all matters and offered tours at discounts to the listed prices without being prompted. He arranged for us to be picked up from the airport on arrival and dropped us back at the airport for a very small charge. The airport service was very easy and efficient. You would be crazy to book anywhere else in central Hanoi – but if you do, at least you will give other people the chance to sample the first class service at the Symphony Hotel.
Warren S. Couples
Australia, November 10, 2015
Good value in great location

Location and food stalls outside. Close to lake and puppet theatre
Staff very helpful and polite. Good value hotel in good location.
Brian P. Couples
United Kingdom, November 18, 2015
A well run hotel in central Hanoi

Rooms, staff, breakfast
We really enjoyed our total four day stay at this hotel. The owner of the property, Cuong, goes the extra mile to ensure that his clients are satisfied with the rooms and services offered. We had a room on the 4th Floor and 5th Floor with a balcony. There is a lift to both these floors. The rooms were a good size with King size bed and a double. The rooms are very clean and there was plenty of hot water and the air conditioner was effective. There is also a mini bar and the prices were very competitive. The breakfast was very good and the coffee was the best we had in all of the hotels that we stayed in Vietnam. The hotel is reasonably located to the Lake and old town and eateries, approx. 10 minutes. We however walked across all districts in Hanoi covering a large area. There is a great feel to this city and I personally enjoyed it much more than Ho Chi Minh city. The owner arranged a trip on the brand new "La Farries" cruise to Ha Long bay for 1 night, two days. The trip was amazing and well worth the money we paid, The highlight of this trip was the three course evening meal in a cave. Absolutely breath-taking.It was not cheap but we were happy with the price. The owner looked after all of our luggage until we returned from the cruise and even paid for our transfer back to Hanoi airport. We highly recommend this hotel for the money paid and service received.
EARL P. Groups
Philippines, September 25, 2015
Hospitality at its finest :)

Location, clean room and bathroom, the best service
We got to Hanoi at 3am and there's nowhere to change money to VND. The city sleeps early so make sure you're not hungry when you land. We took a cab and the very efficient staff Hoi even lend us money to pay the cab driver without any hesitation. He even checked us in early so we can rest and made sure we were comfortable. He even gave us a map since all of us have never been to Hanoi before. The ladies at the restaurant during breakfast were amazing too! I've only seen 3 staff in the hotel but all of them were exceptionally good! This tiny hotel beats service in most 5-star hotels. I'll recommend them to other travelers for sure.
John H. Groups
Canada, October 12, 2015
A hotel that truly caters to your needs

Friendly helpful staff, Lively location, convenience
A good hotel to stay in to get acquaint with Vietnam. This was my first trip to the country. The hotel staff go above and beyond their way to make us feel welcome. They showed us where to exchange money and get SIM card. They offered travel advices and tours to Ha Long Bay. They always offer assistance with a welcoming smile. Complimentary breakfast was excellent. We had their pho everyday and it was tasty. Room was expected for the price paid and we enjoyed it. Hotel is situated in the Old Quarters which is close to many attractions. Streets look totally different at night when street food vendors populate the area (Look to your left when leaving hotel). I recommend being adventurous and try out the street food. Advice: If this is your first time landing in Vietnam/Hanoi, I highly recommend the airport pickup service to the hotel so you can acclimatize to the traffic and motorbikes. Using a map app with GPS on your phone is way easier than orientating yourself with a paper map.
Karla T. Families with older children
Australia, October 06, 2015
Good location, friendly staff

location, staff, clean
Wun C. Solo travelers
Malaysia, September 23, 2015
Good location. Friendly staffs

Good location. Cleab. Friendly staffs
Was here for 1 day. Reached the hotel at about 5pm+ & wanted to go out for a walk. The staff was very friendly and immediately offer me a colorful map, showing me where I can go and what I can do. Will definitely come here to stay again if I ever come back to Hanoi as the hotel is centrally located with lots of restaurant, shops & the lake.
Karen T. Couples
Australia, August 08, 2015
In the heart of all the great tourist sights

Good size hotel rooms. Friendly staff. Central location
Terrific. We will stay there again
Brendan B. Couples
Canada, July 25, 2015
Great hotel in Hanoi

staff were extremely helpful (organised airport pick-up, Halong Bay cruise, dinner recommendations); close by foot to everything you need; very nice clean rooms with A/C, nice shower + breaky included
Chia L. Groups
Malaysia, September 15, 2015
budget hotel

clean and price ok

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