Excellent 8.5
Based on 147 reviews

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About Symphony Hotel

Description

Ideally located in Hanoi’s famous Old Quarter, Symphony Hotel offers a boutique accommodation with a touch of elegance. Welcoming and inviting, the atmosphere of the property is created by the thoughtful design and selective pieces from lavish furnishings, oil paintings to the black and photographs of the older days Hanoi. Observe the bustling ancient streets in the comfort of your guestroom where all the amenities are there to ensure you a pleasant stay. All rooms are decorated in different styles to complement its historic settings and suit your mood. For a cozy accommodation and reliable service, Symphony Hotel will satisfy your needs.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Food & beverage

  • room service
  • restaurant

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • fax machine
  • meeting facilities
  • currency exchange

Languages Spoken

  • English
  • French
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Check-In From: 08:00AM
Check-Out Until: 12:00PM
Distance from City Center: 0.5 km
Distance to Airport: 40 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 10
Reception Open Until: 12:00AM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2010
Year Hotel Last Renovated: 2015
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for Money 9.0
  • Food/Dining 7.0

Joseph W.
Canada
July 24, 2016
The Staff Made Our Trip to Hanoi Perfect
The hotel is in a great location in Old Quarter, Hanoi with lots of authentic restaurants and shops nearby. The rooms are clean and very nice for the price. The manager of the hotel helped us book our trip to Halong Bay. We picked the one we wanted and he set up everything including the transport to and from Halong. He was there to send us off and made sure everything was booked correctly. The hotel also stored our bags until we got back and we just took a few things in a smaller bag on the cruise. The cruise was amazing (I recommend the 3 day, 2 night cruise). When we got back from the cruise we had some time to kill before our train so the hotel even gave us a room to use to shower. I would 100% recommend this hotel to anyone and would return to this hotel again.

Leong N.
Malaysia
July 20, 2016
Nice place to stay.
The room was decorated warmly with nice counter service. We book the room via agoda, but there was some miscommunication where the airport ttansfer was not well planned..So, it's better to contact with the hotel directly.

chau D.
Vietnam
July 08, 2016
An excellent choice at Hanoi
The staff at Symphony is very kind. We have been upgraded to a premium room with 2 big beds and a balcony. At the fith floor, it was a little bit warm, specially in the bathroom. Otherwise, the rest was perfect.

san P.
Malaysia
July 07, 2016
Good, friendly and helpful hotel staffs !!!!!
Enjoy life in Hanoi , they all friendly and helpful people !!!

Galina T.
Netherlands
May 16, 2016
A little heaven in Hanoi
This cozy place in the middle of Old Quarter in Hanoi is a true must-visit. Excellent breakfast and extremely helpful staff. We arrived too early for our check in and were able to sleep a couple of hours in a different room before checking in in our booked room. Personnel speak good English and is very friendly!

Nakamura E.
United States
April 04, 2016
A bit overpriced for what you get
The room was fine, but the free breakfast was almost inedible. I have never had such awful eggs cooked for me before. The dining area is too small for all guests to use at once, as there are just three tables. Other places I stayed that were cheaper had much nicer food at breakfast.

Alan W.
United Kingdom
March 27, 2016
Nice little hotel with helpful staff
Good value for money hotel in a good location in the old quarter. Rooms slightly dated but clean and comfortable. Very help and pleasant staff. Buffet breakfast was good considering the size of the hotel.

haklip K.
South Korea
March 09, 2016
Very good Staff, Location
Near by Hoan Kiem, and Staff is very Kind.

haklip K.
South Korea
March 09, 2016
Near by Hoan Kiem, and Staff is very Kind.
Near by Hoan Kiem, and Staff is very Kind.

Peter W.
Australia
February 23, 2016
lovely boutique hotel
awesome location, easy walk to the lake, lovely staff and very comfortable rooms. Breakfast was the standard you would expect in a small hotel - but tasty nonetheless. We would book here again.


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