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Symphony Hotel

1 Hang Hom Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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"The staff were very friendly, the atmosphere was nice, the..."

  • Laura, United Kingdom
  • February 23, 2015
  • Area: Old Quarter
  • Rooms : 10
  • Free Wi-Fi

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Room Types
Max
Rates
Standard
Standard
Superior
Superior
Deluxe
Deluxe
Family Deluxe
Family Deluxe

 

When would you like to stay at this hotel?

Features of Symphony Hotel
Facilities

24-hour front desk

airport transfer

bicycle rental

car hire

car park

concierge

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

pets allowed

restaurant

room service

shuttle service

smoking area

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

French

Vietnamese

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Ideally located in Hanoi’s famous Old Quarter, Symphony Hotel offers a boutique accommodation with a touch of elegance. Welcoming and inviting, the atmosphere of the property is created by the thoughtful design and selective pieces from lavish furnishings, oil paintings to the black and photographs of the older days Hanoi. Observe the bustling ancient streets in the comfort of your guestroom where all the amenities are there to ensure you a pleasant stay. All rooms are decorated in different styles to complement its historic settings and suit your mood. For a cozy accommodation and reliable service, Symphony Hotel will satisfy your needs. Ideally located in Hanoi’s famous Old Quarter, Symphony Hotel offers a boutique accommodation with a ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
20 USD

Check-In From
08:00AM

Check-Out Until
12:00PM

Distance from City Center
0.5 km

Distance to Airport
40 km

Non-Smoking Rooms / Floors
Yes

Number of Floors
6

Number of Restaurants
1

Number of Rooms
10

Reception Open Until
12:00AM

Room Voltage
220

Time to Airport (Minutes)
40

Year Hotel Built
2010

Year Hotel Last Renovated
2015

Symphony Hotel Hanoi - Food, drink and entertainment Breakfast
Restaurant
Symphony Hotel Hanoi - Food, drink and entertainment Breakfast
Restaurant
Symphony Hotel Hanoi - Food, drink and entertainment Breakfast
Restaurant
Symphony Hotel Hanoi - Food, drink and entertainment Breakfast
Restaurant
Symphony Hotel Hanoi - Food, drink and entertainment Breakfast
Breakfast
Symphony Hotel Hanoi - Food, drink and entertainment Breakfast
Breakfast

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.4

from 113 reviews

Value for Money
9.0
Location
8.9
Staff Performance
8.8
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.5
Food/Dining
6.8
All reviews (113)
Sort by:
Xinyee L. Solo travelers Malaysia, April 21, 2015
A Thousand Thanks to the Staff

Services, Services, Services
8
Thanks to Mr Cuong so we are able to enjoy ourselves in Vietnam throughout the whole journey. He recommended and help us out with our trip to sapa and halong bay. The hotel also provide us a room to shower and rest before departing to another places. Due to unexpected circumstances, we couldn't book a bus ticket to hue and have to stay at Hanoi for another day, Mr Coung and his staff prepared a clean room and offered us with extremely low price. The staffs always welcome us with bright smile.
Laura M. Solo travelers United Kingdom, February 23, 2015
great customer service

The staff were very friendly, the atmosphere was nice, the food was good.
9
The staff at Symphony hotel made sure i was comfortable from the moment i arrived. They were very kind and always seemed to be in a great mood. They greeted me every morning and always asked me if i needed anything else. The hotel was well maintained and there were a few breakfast choices and all of which were good and there was plenty. I would recommend anyone to stay here if you value peoples kindness and like a humble environment, for a solo traveller this was perfect.
Hsin-Chuan S. Solo travelers Taiwan, February 11, 2015
good service with nice receptionist

location, room, information
8
Hsin-Chuan S. Solo travelers Taiwan, February 9, 2015
Nice location and service

Location, service, receptionist
8.7
The room was bit humid, and the shower nozzle was block, so water is not very strong
Sabbir Y. Couples Singapore, January 9, 2015
A VERY GOOD HOTEL WITH GOOD PEOPLE

POLITE, RELIABLE, EXCELLENT
10
VERY GOOD. THE BOSS MR CUONG WAS VERY HELPFUL AND ALWAYS READY TO GIVE A HELPING HAND. THE STAFFS WERE VERY GOOD AND HELPFUL ALL THE TIME WE NEEDED ANY THING.
Marco T. Couples Switzerland, January 4, 2015
3 star Hotel, 5 star service

Location, service
8.7
This is a Hotel that doesnt try to be more than it is; a clean and simple familiy run Hotel. The rooms are small and clean, the minibar has 1.5l bottles of water for the same price as the stores. The outsanding thing is the service. Wether you want a cruise in halong bay, an excellent food tour our just a good adress for you next meal - just ask the owner. The rooms are small and clean, the minibar has 1.5l bottles of water for the same price as the stores.
Chweehua T. Solo travelers Malaysia, October 19, 2014
recommendable

service
8.7
Stephanie P. Couples United Kingdom, September 26, 2014
Great value excellent location

Helpful staff, location, room amenities.
9.3
We had a great time at Symphony Hotel, the hotel is in the old quarter perfect location only a 5 Minute walk to the Hoan Kiem Lake. The staff were always very pleasant and extremely helpful. The manager was very helpful he booked our Halong Bay Trip which was amazing and let us store our luggage there until we got back. When we got back from Halong Bay he let us use a room free of charge so we could repack and get ready for the train. For the location, breakfast included, cabel TV, fridge, hair dryer, AC, good shower and lovely staff with expert advice this place is unbelievable value for money. I would highly recommend! A*!!
Stefan B. Couples United States of America, September 24, 2014
Super friendly

super friendly and helpful
10
When we left on our tour of Ha Long Bay they held on to our bags for us. After our second stay they fetched us a ride to the airport and told the driver what to charge, which was a lot less then we paid when we arrived.
Dylan W. Solo travelers United Kingdom, September 13, 2014
Great stay - manager was amazing!

The staff especially the management, the room and the location!
9.7
Loved it here, the management was amazing, when I arrived, someone was sick in the room I was supposed to be in so missed there flight and had to stay another day, so the manager offered me to stay across the street at Hanoi Chic hotel (and he refunded my room for the 1st night and paid for me at Hanoi chic) then 2nd night upgraded me to a better room for free. He went above and beyond and was very friendly recommended great places to go and to eat, and every time I walked in the door I was greeted with a smile and very friendly conversation. And his English was very good. If I ever return to Hanoi I will stay here again.
< Previous page 1 - 10 of 113 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.8 Km / 10 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.1 Km)
  • Noi Bai International Airport (21.0 Km)
Customer comments:
  • "Affordable" , "Comfortable and clean" , "Great staff"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.1 Km / 2 min walk)
  • Hang Ngang Hang Dao (0.3 Km / 4 min walk)
  • Legends Beer (0.3 Km / 4 min walk)
  • Old Quarter (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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