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Sayumi B.
Families with older children
Japan,
January 4, 2014
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carfeel like at home
caring costomers very well. always smiling and helpful
9
I really thank for the hotel. When we arrived the hotel, my son was sick then I requested late check out.The hotel was fully booked but managed to give us a room.until 6:00pm. Fortunately by the time my son became good enough to go for dinner. Their flexible way of customer.service helped us so much.
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Shunn W.
Families with young children
Malaysia,
December 10, 2013
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value for money
friendly staff, good location, good tour arrangement
9.7
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Clive R.
Couples
New Zealand,
October 23, 2013
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It served its purpose
Helpful staff, good location
7
First time trip to Hanoi. The room was clean, but a little tight (known when booking) and could do with a few more power points for charging items. The shower/ toilet area was also tight but not an issue. Seems like they could finish off the wiring or installation of lights as some of the electrics were not covered. Breakfast was basic, but done early for us when leaving (DO NOT use Jetstar to fly - they cancel/ change flights often) on the final morning. The travel person could be considered pushy depending on what you are use to, but did organise a good cruise for the day after we arrived, and they let us change the dates for the room to suit the change in schedule. Even though we were told that we would not have to check out before 12 on the cruise that was not correct (about 10). Also arranged taxi to airport as well. No items etc for mini bar or bathroom, if that is important for you. Good service and would stay there again for a cheap but decent place in Hanoi.
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Albert B.
Couples
Spain,
September 2, 2013
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Absolutely recommended!
Helpful staff, clean, central location
9.3
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Laurent Q.
Solo travelers
France,
August 19, 2013
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nice room, staff friendly
8
I like this hotel, staff very helpful, friendly, the room si clean, wifi is execellent, breakfast simple but good quality.
I will come back.
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Laurent Q.
Solo travelers
France,
August 16, 2013
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Nice hotel, good location, and staff helpful...
staff, room clean, and wifi
8
i enjoyed my first night and i booked after many nights, the room is clean, staff helpful and very friendly... I like this hotel
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Laurent Q.
Solo travelers
France,
August 15, 2013
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hotel clean and friendly staff..
friendly staff, cleanliness of the room, wifi
8
very pleasant hotel, room clean, internet good, and staff friendly...
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Teryn A.
Solo travelers
Australia,
August 11, 2013
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Decent and cheap
Good location, friendly staff,
8
This is a budget hotel. For the money I paid I was satisfied. I didn't try the included breakfast. There was no rubbish bin in my room which was a bit odd and sadly they don't offer a free bottle of water like other places. However, for the price it's great.
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James H.
Couples
Canada,
July 14, 2013
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Great location, good value
Location, front of house staff
6.3
This hotel is in a great location in the Old Quarter, and the people at the front desk were very warm and helpful.
The room was comfortable, nothing special, and good value for the price.
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Chamaphorn S.
Groups
Thailand,
June 24, 2013
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We felt like home
Good location, value for money, nice room
7.7
We felt like home and the staff were very friendly and helpful.
The location is very good, walking distance to most of the sightseeing.
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