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Formerly : Tahiti Vacation Club
West of The Strip
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Recent customer reviews
Families with older children (1)
Families with older children
United States of America,
September 30, 2013
nothing was good - really bad customer service!
your company hotel change policy is bad! we were staying at the tahiti "v i l l a g e" friday and saturday night, september 27 & 28. prior to my arrival at the tahiti "v i l l a g e" i booked an extra night for sunday, at what i thought, was the "village". when i arrived at the "village" i wanted to reconfirm they had my reservation for sunday night, september 29. they informed me that this was the "other" tahiti, which is owned by you, the exact same company. the front desk at the "village" said they could not change the room to their hotel. so i went over the "other" hotel to speak with them in person. they said no they could not exchange it. sorry but this is not a good way to conduct business when you, as a company, own "both" properties! i'm sure i won't hear back from you but know that i will never go back to your resorts in vegas or anywhere else.