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Excellent 8.3
Based on 157 reviews

Recent customer comments

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based on 157 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.9
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.2

Charles L.
March 24, 2012
Nice local hotel chain
Easy access by public transport and taxi
this is a local chain hotel, fairly new and clean. hotel staffs are very helpful and speak good english. free coffee and wifi in the lobby make life a little easiler. local food is available within walking distance, including japanese and italian resturants. near to business district. room are reasonable in size.

Mathieu B.
February 28, 2012
Very nice hotel
Nice spa with sauna hamman jacuzzi and japanese shower
room was big and furnitures were very new. bathroom clean, bed confortable. it looks like a new hotel, i really enjoy my stop. at the last hotel you could enjoy a nice relaxing room with sauna hamma jaccuzzi and japaneese style shower. buffet for the breakfeast was correct but not exceptionnal.

Chin T.
Hong Kong
February 27, 2012
Great Location and Tidy / Clean Room
Clean , Service is excellent and nice people
i'd been stay here since 2006 , very good service and pleasant staff . the only thing have to improve is the internet access since they changed the way recently.

Hong Kong
February 23, 2012
Not excellent, but good enough
Generally safe in a good neighbourhood
staff: reception service is ok, but i must praise the excellent manner and courtesy of the guy who performed as the bellboy and attendance to the waiting lounge. his service gave me much good impression of the hotel breakfast: adequate but not excellent, but i think it's satisfcatory enough. i wish they would consider to sell some simple meals / snacks service for afternoon tea or evening. room: the sofa bench is excellent, and i welcome so much the radio/cd and dvd. i appreciate their little treat of welcoming fruits and the daily newspaper wcich came timely (as many hotels's daily newspaper can arrive to you sometimes as late as 10am). to my surprise, they still use the room key instead of access card for door opening, which i would prefer the later. the top floor's gym is very simple, and the sauna is very quiet, somehow almost no one is there whole day. but it can be relaxing for your own soaking up in their sky garden. the in-room free wifi is a major plus. transportation: though it's only 2 minutes walk to the nearby mrt station, the station is in a mrt line not very convenient for travelling to other major spots on other lines, so you may need to have 2 or 3 interchanges to the major spots (which seems less conveenient). however, access to the aiport is convenient by the air shuttle by eva, as the stop is just 2 minutes from the hotel. surrounding: excellent and safe, with a few good cafes, coffee shops and bakeries.

United States
February 23, 2012
small but cozy
the staff was quite friendly. i originally booked the hotel at different location but was filled the manager arranged a prepaid taxi and took me to another location.

February 05, 2012
location good but the room is too small
location only
the breakfast was limited choice, room was very small .

Yukyi S.
Hong Kong
January 25, 2012
Nice small business hotel
Very big comfortable bed and very clean! Very reasonable in price. Quiet environment. Good for business.

Toru T.
January 24, 2012
Not bad but small hotel
Friendly staff, well decorated room, tasty breakfast
I see no bad point during my stay. However, room price is almost same with standard room of Sherwood which is highly rated. Located near bus stop of airport shuttle bus.

Ping W.
January 18, 2012
lovely hotel with freindly service
good location and convenient
very friendly staff and good ammenity. easy walking distance to all the nice restaurants and coffee shops.

Phuit J.
January 06, 2012
Hotel beyond expectation
services from all staffs, room condition, hotel location
This hotel is located nearly at the center of Taipei with only 5-minute walk to the MRT station so it is convenient to go around. All hotel staffs provided me nice and warm services from checking in until checking out. I chose to stay in the triple room which has 1 double bed and 1 single bed since I traveled with the other 2 friends. The room was big, clean, and equipped with all necessary facilities and toiletries. Although the breakfast area was rather small and there were many guests, the staffs could manage effectively, making me wait not so long to be seated. The quality of breakfast, however, was just average which, if improved, would make my stay more fantastic!