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Recent customer comments

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Very good



based on 1382 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.1
  • Location 7.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 8.1
  • Food/Dining 6.9

7.6 Ng C.
Malaysia
May 20, 2016
Excellent hotel & good location
Room quite big bt toilet not so clean....Food excellent!!! Location quite far frm beach 15min walking...Surrounding massage centre & nearby shopping centre...Over all fantastic holiday...

7.6 Elaine O.
Malaysia
May 09, 2016
Great location
Located in the heart of the happening area makes it an easy access to all places such as Bangla Road, Banzaan market, BigC and etc. Staffs are very helpful and friendly. Don't expect fancy breakfast for the price you're paying. Overall, is an average stay but is value for money.

7.2 Alan P.
United Kingdom
May 05, 2016
NOISY HOTEL
Load music from guests affecting other guests early morning and late evening. Compliant was logged with hotel staff (4 times) and `Asst Manager`. (waist of time). Asst Manager advised me I could complain to noisy guest myself, if I wanted... this is NOT good customer services and, could have resulted in the Police being involved.. Clearly the staff (Asst Mgr) need training in "Customer Care". This was my second stay at this hotel, both time have been noisy, sorry to say "I will NOT be using again" :( Regards Alan.

8 Emi E.
Indonesia
April 20, 2016
NC
NC

3.6 Tabios A.
Singapore
April 16, 2016
Worst
Please run and dont comeback!!

8.4 siraj M.
India
April 13, 2016
good location
location,clean good..break fast not that much good

3.6 Denis M.
Thailand
April 06, 2016
Bad place
While taking a shower nice and warm but the 5 minutes later run out of water. Went downstairs for breakfast to make two eggs and the response was I made two already and yes she did but that was for my wife. The morning breakfast was ok not something to brag about. If you ask me or pay me to go back to that hotel I will say no thanks.

7.6 Adryan S.
Malaysia
April 12, 2016
not bad
you get what you pay for. location is great, my toilet werent so clean when i checked in, everything things else were average, but again, it's value for money

6.8 LEE W.
Malaysia
March 30, 2016
hotel was on satisfactory level. walking on a supp
Is was OK. the staff speak mandarin too.

7.6 RAYMOND E.
Philippines
March 23, 2016
Had a great stay!!
This hotel is not so bad compared with those people reviews. In Thailand, English is not their first language that is why you have to be patient in communicating with locals. Room is big with bath tub. Our room is at 5th floor (502 to be exact) beside roadside. Everyone is complaining that it was noisy, but based on our experience its not. Things to improve on the TV channel, maybe problem with the network, improve on getting good rates on the travel package / tours as a guest in the hotel and lastly on the breakfast, though, we stayed only for a night, if they repeating the menu, then better to do not get room packaged with breakfast. Across the street, there is a good and affordable restaurant starting at 60 bath per meal name is Sino Mansion Restaurant. Going to Patong Beach is around 10 minutes walking distance. Great staff, especially the front desk reception Ms Kai. Really helpful. In front there is a currency exchange, i believe better rate coz all those currency exchange we have checked around, does not able to beat rate in the hotel. In summary, we had great stay even for a night. We are just disapppointed with the beach but not the hotel. If you have time, better check out Krabi than Phuket.