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Telang Usan Hotel Kuching

Lot 340-345 Jalan Ban Hock, Kuching City Center, Kuching, Malaysia 93732

Recent customer reviews

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Very good

7.4

based on 13 reviews

115 reviews in English

Value for Money
7.7
Location
7.4
Staff Performance
7.7
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.7
Food/Dining
6.8
Groups (13)
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Zoe Q. Groups United Kingdom, August 14, 2015
It's fine

Beds, showers, one of the receptionists!
6
it was ok. The reception desk is a bit hit and miss, some staff are really helpful and friendly and others are a bit indifferent to their guests. We had to ask for a map and toilet paper on arrival as they weren't automatically provided. The room was fine, quite comfortable but in need of a good clean, we had chewing gum ( not ours) stuck to the floor and there was quite a lot of hair (again, not ours) on the floor and in the shower. On the whole though they were quite unhelpful as a staff team and very unwilling to help us make arrangements for trips and onward travel etc. if you are travelling you would be much better off staying at the Singgahsana Lodge where they are very helpful, we made all of our bookings there.
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Laura K. Groups Australia, July 9, 2015
great location, friendly staff

location, staff, comfortable
8.7
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Lim P. Groups Malaysia, July 2, 2013
Relaxing

Friendly Staff, Nice Environment, Safety Place
4.7
Overall the environment quite clean and the staff are friendly.They responded to our request nicely and promptly.
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Michael M. Groups Germany, April 27, 2013
Nice breakfast

The personell was really friendlly and helpful
10
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Robert F. Groups Australia, February 18, 2013
Comfortable hotel friendly staff

The staff are very friendly and helpful. Hotel is fairly basic but comfortable.
7.7
i like this hotel. it's quite comfortable although it's fairly basic. it's about 20 minutes walk from downtown. this is no problem, but you do need an umbrella in the wet season and the weather can change fairly quickly. the staff wer every froendly and always helpful. one minor problem was internet. as with many hotels in sarawak, it is available in the room in theory, by connection is often poor.
Sightseeing/Attractions Tip: Go to Baku National Park. Near Kuching. It's an easy day trip either with an organised tour or individually. Lots of wildlife - Probiscis monkets, macacques, boars etc. Beautiful park. Musttravel by boat to get there (about 20 minutes each way).
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Yap S. Groups Malaysia, January 20, 2013
Great location

Friendly staffs and great location.
7.7
Since II stay here with my parents and siblings for three nights, we felt comfortable and it is suitable for us, the room is quite clean.
Restaurant Tip: There is a western food behind the hotel, the meals are big and reasonable price, taste good, highly recommended.
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Yap S. Groups Malaysia, January 20, 2013
Great location and friendly staff

Comfortable
7.7
We stay here for three nights, the staffs are friendly. Breakfast provided and good taste.
Restaurant Tip: Western food behind the hotel. The meals are taste good and big, the most important thing is reasonable price.
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Mohd F. Groups Malaysia, January 9, 2013
come to stay for 2 days.have a nice stay in there.

quiet surroundings,comfort room,great breakfast with wide variety of buffet
7
the place is okay but to find it first for the first timer,would be quite difficult.but then rest assured with friendly welcome & supportive staff.have a good time staying there for 2 days.great breakfast with wide variety of buffet,peace for surroundings and you get a comfort room.
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Tiong L. Groups Singapore, January 3, 2013
An upgraded room to reward me as returned customer

A quiet place in the city town.
8.3
a pleasant one. and enjoyed the signature dishes in the restaurant.
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Mohd N. Groups Malaysia, November 29, 2012
Kuching best budget hotels

strategic place near kuching waterfront
7
Walking distance to Kuching waterfront, good restaurant and great nightlife.
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