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Thaison Palace Hotel

9, Hang Voi Street, Near Hoan Kiem Lake, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1217 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (1217)
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Yuki S. Couples Japan, February 18, 2014
Impressive Thaison Palace Hotel

Nicest and most impressive hotel in Vietnam
10
We stay at Thaison Palace hotel for a week and it was amazing. Super staff and they gave us a surprised small birthday party with cakes and flowers! It really touched us and made us extremely happy. More pleasure, they sang the birthday song, in the funny way. The room was so nice and the bed was soft with a good quality pillow. The beds are a good size with quality clean bedding. The room is designed with nice decorations, and modern with wooden floor. We had breakfast in the next morning. I had fired eggs with bread was long baked. Staff there speak English so well and in fluently. They always were willing to help you for your satisfaction about the hotel services. A good place for staying and for your money paid. Highly recommend
Ben H. Couples United States of America, February 18, 2014
Great spot to stay

Staff, Staff and Staff
9.3
Loved this place. Comfortable rooms, good breakfast, solid internet but the main reason to stay here is the staff. You can trust them to look out for you as you plan your trips. They are top notch. They helped fight for us when we had a minor issue with a Ha Long cruise, they spent the time to truly understand the problem and then do everything within reason to fix it. Big fan of these guys, worth the extra money (slightly more than a typical guesthouse)!!! If you are reading this, then just go ahead and book it. You won't be sorry. They internet price is the best price (a rarity in Vietnam)
Kenneth M. Solo travelers Canada, February 18, 2014
Great staff

Staff, staff, staff
7.3
What redeemed this average back street hotel from mediocrity was its wonderfully attentive and friendly staff. From guidance and directions to navigate the neighbourhood to arranging tours and massage visits to the helpfulness and desire to please, the Thaison Hotel was a good antidote to the dreary, wet and cold 3 days in Hanoi. I certainly would recommend it to anyone traveling on a budget, but do not expect anything upscale.
Andrew L. Couples Australia, February 17, 2014
Excellent

Good in all
10
After an arduous 4 hour bus ride from Halong bay, this was the perfect tonic. The hotel is plush, the breakfast excellent and the staff simply wonderful. The hotel is a 10 minute walk to the center of the old town, quicker once you get your bearings. The rooms are fancier than anything you'll have seen as a budget traveler and still impressive to those flashing more cash on their travels. The staff are ridiculously nice - helpful and very friendly: they let us check out at 2pm for no extra fee. A nice touch. We paid about $35 a night here - when you take into account the wonderful breakfast they throw in (a feast you'd easily pay $3/4 each for at a nearby cafe) then this place is fantastic value. Can't recommend enough. Thank you Thaison palace!
Joon L. Couples Australia, February 15, 2014
close to Old town

freindly staff
7.7
George P. Couples United Kingdom, February 15, 2014
ok but not stay there again

noneok but
4.7
Ok but could be bbetter room small bathroom small wordrobe brokenwould not go there again
John P. Couples United Kingdom, February 14, 2014
very good. staff speaks good english,

very good rooms,staff very helpful when arriving,location in hanoi for sightseeing.
9.7
the hotel was excellant, well worth the going too.rooms very clean
Tai P. Business travelers Vietnam, February 13, 2014
Giood value hotel

friendly staff, good value, centrally located
8.3
It's a great deal to stay here. It's near the Hoan Kiem Lake, 5 mins walk. The staff was friendly and helpful. Though the hotel looks a bit classical style, the room was comfortable enough to have a good sleep. Take this hotel!
Harald H. Solo travelers Germany, February 12, 2014
Pleasant hotel in the heart of Hanoi Old Quarter

An ideally situated for shopping in old quarter, staff are very friendly and helpful. Away from noisy traffic.
10
Have a great stay in Thaison Palace Hotel and we found everything is good.The staff are friendly and always helpful.Especially the manager,Kenny and Joe,who spoke good english and friendly to share the culture and traditions of Vietnam. Although the hotel is small,but the beds are big, clean and very comfortable.My friends and I stayed in a triple room with large and comfortable beds. And the hotel is centrally located in Old Quarter area. It' s easily accessible to the attractions,especialy to the sword lake and the night markets.You can find lots of street foods along the road. We also highly recommend to book Halong Bay on cruising boat as this hotel is a part of a travel company in Hanoi so their arrangement will be good at quality and prices.
David A. Solo travelers United States of America, February 12, 2014
Very friendly and helpful staff, great location

The staff, location, and good value.
10
I enjoyed my stay here. The staff is very friendly and makes you feel at home. They speak very good English and are very knowledgeable about the city and surrounding tourist destinations. The travel services they offer are a very good value. The location is terrific.

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Customer Reviews - Thaison Palace Hotel, Hanoi

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