Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake,, Hoan Kiem District, Hanoi, Vietnam (Show on map)

Book now!

Formerly : Asia Paradise Hotel
Thaison Palace Hotel Hanoi - Spring Rolls for Breakfast Thaison Palace Hotel Hanoi - Chicken Soup Thaison Palace Hotel Hanoi - Breakfast Thaison Palace Hotel Hanoi - Tea and coffee in all rooms Thaison Palace Hotel Hanoi - Family City View Thaison Palace Hotel Hanoi - Computer for all deluxe rooms Thaison Palace Hotel Hanoi - Bathroom Thaison Palace Hotel Hanoi - Buffet Breakfast Thaison Palace Hotel Hanoi - Fried Noodle for Breakfast Thaison Palace Hotel Hanoi - Deluxe Family City Views Thaison Palace Hotel Hanoi - Suite City View Thaison Palace Hotel Hanoi - Suite City View Thaison Palace Hotel Hanoi - Suite City View Thaison Palace Hotel Hanoi - Triple Deluxe City Views Thaison Palace Hotel Hanoi - Honeymoon Thaison Palace Hotel Hanoi - Superior Double
Thaison Palace Hotel Hanoi - Waiting lounge Thaison Palace Hotel Hanoi - Reception area Thaison Palace Hotel Hanoi - Halong Bay Cruises Thaison Palace Hotel Hanoi - Buffet Breakfast at Thaison Palace Thaison Palace Hotel Hanoi - Buffet breakfast Thaison Palace Hotel Hanoi - Mdern Flat TV in all rooms Thaison Palace Hotel Hanoi - Tea& Coffee all day Thaison Palace Hotel Hanoi - Deluxe Family City Views Thaison Palace Hotel Hanoi - Bathroom Thaison Palace Hotel Hanoi - Deluxe Family City Views Thaison Palace Hotel Hanoi - Reception Area Thaison Palace Hotel Hanoi - Luxury Family
Area: Hoan Kiem District Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.3

based on
1447 reviews

Value for Money
8.5
Location
8.7
Staff Performance
8.6
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (1447)
Sort by:
Malcolm B. Couples Australia, August 16, 2014
The best yet!

The staff performance, location, huge breakfast.
10
The staff made it the best experience we have ever had in any hotel anywhere throughout Asia or Australia to this date. We arrived a little after 10:00am feeling tired as all travelers do and were given not only the welcome refreshing tea but a very filling buffet breakfast that we were not entitled to. We were upgraded to a family room and when this proved to be to big for us we were able to get back to a superior double without any issue at all. They provided us with maps to get around, helped arrange our itinerary and organized tours at reasonable prices. Their spoken English was excellent as was their written. The bed was comfortable and the air-conditioning while a little slow, worked over time. The internet was a little on and off but the super friendly and helpful staff were always ready to vacated a spot in the lobby so we could use it. The hotel is located close to all the cultural attractions in Hanoi and is very good value for money. But above all else, we unhesitatingly recommend this hotel to anyone who wishes to visit Hanoi due to the outstanding performance of the staff.
Wenjie T. Solo travelers Singapore, August 14, 2014
Repeated Quality & Excellent Hospitality.

Friendliness Of Staff,Service,Value For Money
10
Once again, i got back to Thaison Palace Hotel and as usual, i was greeted with the friendly staffs. Even as a lone traveller myself, this place has been packed with family love and the warmth of hotel staff is never like what you can get at many hotels i've been to. The staffs are always there for you and be ready to treat you like a family member of their own and this warmth is definitely what travellers would love and appreciate since we are not familiar with the country. It is like having a home of your own but in vietnam. Based on the previous trip, when you do give feedback, it is always valued by them and taken into serious considerations for improvement. Definitely a worthwhile stay yet again and probably my permanent hotel when i travel to hanoi again.
Norman H. Couples Australia, August 13, 2014
Hanoi Central

Staff were friendly and helpful. Great location in Hanoi, walking distance to many places of interest. We felt safe and had fun.
9
We enjoyed our stay. The hotel staff organised the tours we wanted quickly and efficently. We were able to leave excess baggage at the hotel for a few days safely. It was comforting to have a couple of 24/7 contact phone numbers if anything went wrong anywhere. (It didn't)Fun place fun people.
Michael R. Groups Philippines, August 10, 2014
A hidden gem in the Old Quarter

Location, the staff and great clean rooms
10
I don't think I would have been inspired the way I am now had I chose a different hotel. Thaison has definitely helped me achieve that reset that I needed because of their amazing service and very relaxing atmosphere. We enjoyed the stay and will definitely gonna go back.
Yukiyoshi K. Groups Japan, August 8, 2014
smile and hospitality

Convenience, clean room and smile
9.7
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Roy G. Solo travelers United States of America, August 7, 2014
Good value

staff, location, clean room
10
Excellent overall. Staff very helpful & friendly. Very good location within quick walk to shopping & restaurants. Allowed late checkout for late afternoon bus pickup at hotel.
Dan T. Couples Vietnam, August 4, 2014
could not expect for more from a 3.5 star

Golden service and super staff
10
i was extremely impressive on this hotel service, had really good experience in Hanoi and everything is organized by this hotel in well order and very professional. We booked one super double and got free upgrade to family suite room which is really large and clean and comfortable... hotel' staff 's so friendly, and helpful gave me all recommendation on foods, drinks and they were willing to assist us like calling us taxi during our stay there. especially , i was really enjoy our trip to Ha long bay which was great and unforgettable. we are sure will be back one day coz there are many things we have missed on this trip , surely keep this hotel in memory for next holiday
Benjamin F. Couples Germany, August 4, 2014
Price is OK

Price
6
Sandra P. Couples Australia, August 2, 2014
Ideal for short stay

rooms, staff and location
9.3
Pleasant stay at this hotel for short stay in Hanoi and we found the room clean and the bed comfortable. The room was provided with a flat TV, hairdryer, desk, sofa, cattle with free tea and coffee and adequate space for clothes. The bathroom was very clean and modern but on the small side but I had no problems with this myself. Breakfast was included in the price which I thought was quite reasonable for the price I paid. Good central location with friendly staff.
Alexandra S. Couples Australia, July 30, 2014
Thaison Palace

Extremely helpful and friendly staff, amazing value for money, delicious breakfast food
9
We arrived at 4am and the staff were still there and greeted us kindly regardless of the hour, they helped is with our bags and smiled and were friendly the whole time. For a cheap place to stay, the rooms are beautiful and the breakfast is delicious. For what we paid we were extremely impressed and not expecting the service to be as good as it was!

Book now!

Sale ends soon!

Customer Reviews - Thaison Palace Hotel, Hanoi

AS-AGWEB-3C04