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Thaison Palace Hotel

9, Hang Voi Street, Central Old- Quarter, Near Hoan Kiem Lake, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District - Old Quarter Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1249 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1249)
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Michael H. Couples Australia, February 11, 2014
Great

Staff, location, Large rooms
9.3
The hotel is located in a quiet street within walking distance to tourist attractions ( central), restaurants. Attentive and helpful staff with good language skills that makes you feel at home. I would stay there again.
Matthew L. Solo travelers United Kingdom, February 11, 2014
Great 2 night stay

Staff, price, location
10
Excellent, would thoroughly recommend this hotel. Clean, cheap and lovely staff.
Michel L. Solo travelers Australia, February 11, 2014
Nice and clean hotel

Close to attractions
6.3
Good stay for the price.Young staffs with good English and very helpful.The hotel will organise your tours for half price.
Tom W. Couples Canada, February 10, 2014
terrible room the first night but nice room later

location, staff,
8.3
The first night we stayed there, despite having booked a room with a window, we were given a horrible dark room with no window and plumbing that barely worked. The next day we were moved to a very nice room complete with windows. This room was clean and very nice. If you plan on booking this hotel, just don't agree to stay in that room should be a storage room only! Breakfast was pretty boring, with not much choice. The staff were all wonderful, friendly and helpful.
Samm T. Families with older children Malaysia, February 9, 2014
Great stay with friendly staffs!!!

The staffs, the staffs and the staffs!!!!
8.7
Small hotel but full of greats staffs who always be there to help the guests with a great smile on their faces. Small hotel with 5 stars service!
Ffyona M. Solo travelers United Kingdom, February 8, 2014
friendly and clean

staff, bed and the breakfast
8.3
Really good welcome...enjoyed my stay. Would certainly return if in area again
Krystal H. Couples New Zealand, February 6, 2014
average stay

good location
4.7
small room that was not very clean
Waratchada C. Couples Thailand, February 4, 2014
Friendly staff and center city hotel

warm welcome by friendly staff , best location , big clean room with air condition
7
Frederick S. Couples Belgium, February 3, 2014
Wonderful hotel in perfect location

Room, staff, food, location
9.7
The location is excellent with all good restaurants and delicious street foods meals nearby this hotel such as High Way Four, New Day Restaurant... Excellent hotel right in the city center and highly recommend staying here. The room is so wonderful with nice decor, nice pictures on wall, and the beds very comfortable. Staff is so helpful, mind and brilliant. They were always there with big smile to help you in anyway. We booked Halong Bay cruise on Galaxy Cruise via Mr. Kenny Lee and got his offer for nicer cabin and discounted price. Pick up service from airport to hotel also convenient and comfortable.
Clement K. Couples United Kingdom, February 3, 2014
Location, staff and rooms of the highest order

Room, staff, location
10
The staff here are as friendly and helpful as we found in any holiday in Asia. When we were due to leave for the airport on our final day before breakfast, a breakfast box was prepared for us and waiting at the front desk at 4AM so that we could have breakfast. Say no more in my book. The hotel was clean and tidy and every effort was made by staff throughout the stay. Yes, the breakfast wasn't deep in range, yes the rooms are not small. But compared to everywhere else we stayed in Vietnam this was about par for course. Having the location right in the Old Quarter, and also the friendly and helpful staff really made the difference. We highly recommend this hotel.

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Customer Reviews - Thaison Palace Hotel, Hanoi

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