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Verified traveler reviews

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Excellent



based on 1724 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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david G.
New Zealand
June 06, 2015
Best little hotel in Hanoi
staff, position, food
Excellent, nothing was too much trouble for the staff. Jo was very helpful, good sense of humour as they all had. Mr Hien was always smiling and very helpful.

david G.
New Zealand
June 06, 2015
Top 3 star Hotel
Staff excellent, Joe very good and helpful, he had great sense of humour. Mr Hien excellent also as was all the staff, the girls were magnificent. Great location. Nothing too much trouble for anyone
A very good report of this hotel, it was lovely to stay, bwill return at a heartbeat.

nick H.
United Kingdom
June 06, 2015
Thaison Palace- A win on points
Staff, location
First room not very nice. Musty. The staff, Page, Joe, Khristine and Sophie were very helpful and sorted this out for us. Good location for Old quarter walking tour. Staff helpful with maps, sightseeing tips and organizing taxi runs when required at reasonable cost, Would use again but not a room on the second floor. Easy access to lake and water puppet show.

Adnan A.
Kuwait
June 04, 2015
decent hotel with friendly staff
location, value for money and friendliness of staff
Good

Emma R.
South Africa
May 30, 2015
we love the staff. They're very helpfull!
friendly happy staff and clean rooms.
We really enjoyed ourselves

Kai K.
Singapore
May 28, 2015
-
Thaison Palace Hotel

lichao J.
China
May 26, 2015
没有窗户,no windows from the agoda booked the hotel
Service good
No windows,feel bad

Hien T.
Vietnam
May 26, 2015
We have a great time in this hotel
Staffs . Breakfast . Location
We have a great time in this hotel , we will come back for next visit . Thank you very much

Man T.
Singapore
May 24, 2015
Best of the best
Staff, breakfast and rate
Having a wonderfull time during staying there. The staff are very helpful for directly me to some shopping area, the room rate is very reasonable. Besides, the room was very tidy, clean and comfortable.

ANG C.
Singapore
May 22, 2015
Value For Money and Friendly Staffs
The staffs were friendly and I love the breakfast! There's many cafe and restaurants located near the hotel.
Great! I would come back here again during my next Visit to Hanoi. ^^