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Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake,, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1351 reviews

Value for Money
8.5
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1351)
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Karel G. Couples Australia, March 9, 2014
clean romand bedding

nice hot clean shower, comfy bed and room was clean and nice
7.7
WE had a one night stay in transit, it was clean and comfy, good breakfast, staff were friendly and spoke good English.
Cornelia P. Solo travelers Austria, March 8, 2014
Well done service with a smile

room, food, location and staff
10
More recently, we stayed at Thaison Palace Hotel. When we arrived for check-in, bell men gave us a hand with the bags; receptionist members greeted us well with charming smiles. Over the period of our 03 nights staying, many of staffs were sincere and helpful beyond the call of duty. This hotel very nice, modern and it is in central location of Old Quarter. The staff at travel desk arranged a two night excursion to Halong Bay for us in a nice cruising boat named Galaxy Cruise. The only downside to our stay, not at all the fault of the hotel or any staff there that was the weather in Hanoi and Halong Bay: cool, misty and tiny rain. However, the boat and the service were very good and Galaxy must be the best choice for overnight on boat.
Cornelia P. Solo travelers Austria, March 7, 2014
Real 3 star hotel meeting International standard

Good at all
10
Love to stay at this hotel and we found it perfect to stay for good price and high quality of room and staff. Staff were superb and great location was well.
Joseph P. Couples Canada, March 6, 2014
Love to come back Thaison Palace Hotel

room, location, staff, food and internet
10
This hotel is very good, they treated you like if you were at home. The room was so nice, clean and very attractive. Breakfast was hot and fresh. fast Internet and golden service from very friendly staff. You can enjoy about beautiful travels to Sapa, Halong Bay and more by using the hotel travel desk ( Ask Mr. Joe for his special offer). The people you can find in the hotel are very nice for sure. Un hotel collonut, sens cap mena de dubte. Et tracten com si estiguéssis a casa, es pot disfrutar de diferents viatges a Sapa, bahía de Halong... El personal que t'aten és molt simpàtic.
Kevin B. Couples United Kingdom, March 2, 2014
pleasant quiet good location

Manager and staff and situation
9.3
A very enjoyable stay thanks the the sense of humour of the manager , Jou ! Nothing was to much trouble and a very tactile person.Thanks!!! Kevin UK
Mako I. Business travelers Japan, February 28, 2014
Hotel is very near by the famous lake

1) The hotel is near by the lake 2) Cost and Performance is very good
7
Nirmal R. Couples Malaysia, February 28, 2014
Great value for money

Clean, good breakfast, cheap
10
We found Thaison through Agoda and booked a 4 night stay with them for a really good price. We got there early and the room wasn't ready yet, so the staff generously upgraded us to a much larger room at no extra cost and we were able to check in immediately. The staff are really friendly and helpful, they also helped us arrange a day trip which we enjoyed. The breakfast is also very good with lots of choice and lots of fresh fruit which I loved! The hotel is located in the Old Quarter so it was really easy to get around to shop and eat. Would definitely recommend this hotel!
Lynette P. Solo travelers United Kingdom, February 25, 2014
Booking not available on arrival

No idea as never got a room booked well in advance
2
No explanation was offered but only option offered was to take room in the sister hotel situated close by. This was poor, dated room, dirty floors, rattling AC made sleep impossible, poor breakfast. Very unhappy with Thaison Hotels, Hanoi.
Soniah G. Solo travelers United Kingdom, February 24, 2014
clean hotel, friendly staff always helpful.

nice large room, very nice & friendly staff. attentive to every need.
8
Very nice, when I arrived they did not have a de luke room so I was upgraded to a family room for four days. Very comfortable. breakfast not great, as usual cold nothing to shout about.
Mark R. Couples Australia, February 24, 2014
Very comfortable room and great value.

Very comfortable & clean room; good location; great value
8
This hotel was better than we expected. The room was very clean and modern and spacious. The location was convenient for shopping and exploring Hanoi. The staff were friendly and helpful. Overall excellent value.

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Customer Reviews - Thaison Palace Hotel, Hanoi

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