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Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake,, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1450 reviews

Value for Money
8.5
Location
8.7
Staff Performance
8.6
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (1450)
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Yuki S. Couples Japan, February 18, 2014
Impressive Thaison Palace Hotel

Nicest and most impressive hotel in Vietnam
10
We stay at Thaison Palace hotel for a week and it was amazing. Super staff and they gave us a surprised small birthday party with cakes and flowers! It really touched us and made us extremely happy. More pleasure, they sang the birthday song, in the funny way. The room was so nice and the bed was soft with a good quality pillow. The beds are a good size with quality clean bedding. The room is designed with nice decorations, and modern with wooden floor. We had breakfast in the next morning. I had fired eggs with bread was long baked. Staff there speak English so well and in fluently. They always were willing to help you for your satisfaction about the hotel services. A good place for staying and for your money paid. Highly recommend
Ben H. Couples United States of America, February 18, 2014
Great spot to stay

Staff, Staff and Staff
9.3
Loved this place. Comfortable rooms, good breakfast, solid internet but the main reason to stay here is the staff. You can trust them to look out for you as you plan your trips. They are top notch. They helped fight for us when we had a minor issue with a Ha Long cruise, they spent the time to truly understand the problem and then do everything within reason to fix it. Big fan of these guys, worth the extra money (slightly more than a typical guesthouse)!!! If you are reading this, then just go ahead and book it. You won't be sorry. They internet price is the best price (a rarity in Vietnam)
Kenneth M. Solo travelers Canada, February 18, 2014
Great staff

Staff, staff, staff
7.3
What redeemed this average back street hotel from mediocrity was its wonderfully attentive and friendly staff. From guidance and directions to navigate the neighbourhood to arranging tours and massage visits to the helpfulness and desire to please, the Thaison Hotel was a good antidote to the dreary, wet and cold 3 days in Hanoi. I certainly would recommend it to anyone traveling on a budget, but do not expect anything upscale.
Barbara I. Couples France, February 18, 2014
Best hotel and cheapest price

room, staff, location, coffee and breakfast were the best
10
So cheap hotel and excellent quality. Room was very clean and large. Very good location was well. Everything was excellent and much exceeded our expectation. Thank you Joe, Kenny, Ana and Richie you are superb!
Andrew L. Couples Australia, February 17, 2014
Excellent

Good in all
10
After an arduous 4 hour bus ride from Halong bay, this was the perfect tonic. The hotel is plush, the breakfast excellent and the staff simply wonderful. The hotel is a 10 minute walk to the center of the old town, quicker once you get your bearings. The rooms are fancier than anything you'll have seen as a budget traveler and still impressive to those flashing more cash on their travels. The staff are ridiculously nice - helpful and very friendly: they let us check out at 2pm for no extra fee. A nice touch. We paid about $35 a night here - when you take into account the wonderful breakfast they throw in (a feast you'd easily pay $3/4 each for at a nearby cafe) then this place is fantastic value. Can't recommend enough. Thank you Thaison palace!
Joon L. Couples Australia, February 15, 2014
close to Old town

freindly staff
7.7
George P. Couples United Kingdom, February 15, 2014
ok but not stay there again

noneok but
4.7
Ok but could be bbetter room small bathroom small wordrobe brokenwould not go there again
Go E. Business travelers South Korea, February 15, 2014
Excellent hotel with lovely staff

Best location, friendly staff and good breakfast
10
The staff are really welcoming, helpful and efficient. The hotel and facilities are spotless with very spacious and comfortable rooms. The overall experience is one you would normally expect from a hotel with much more expensive rates. Thank you to all there for a lovely stay! Could not expect more from a 3.5 star hotel and highly recommend Thaison palace hotel
Jan B. Couples Netherlands, February 15, 2014
The best hotel for price and quality

Nice and clean room. Strong wifi, good location and friendly staff
10
Got more than expected and we really enjoyed our stay there. Thaison Palace is a golden palace for long stay and their staff made us feel at home. Highly recommend!
John P. Couples United Kingdom, February 14, 2014
very good. staff speaks good english,

very good rooms,staff very helpful when arriving,location in hanoi for sightseeing.
9.7
the hotel was excellant, well worth the going too.rooms very clean

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Customer Reviews - Thaison Palace Hotel, Hanoi

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