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Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 1506 reviews

Value for Money
8.5
Location
8.7
Staff Performance
8.6
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (1506)
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Miklos B. Couples Australia, February 12, 2014
A Nice Place to Stay

Central Location, Nice Room, Attentive Staff
8.7
Thaison Palace was a clean, centrally located place in the middle of Hanoi. On arrival there, we found that we'd been upgraded to the Family Room for free. This room had a double and a single bed which was more than enough for us as a couple. The hotel was located very close to Hoan Kiem Lake and you could walk basically anywhere in the Old Quarter with ease. The staff at the hotel were very friendly too, helping us organise transport to the airport and fix our hot water heater with no hassle. They even opened the breakfast buffet earlier for us as we had a morning flight to catch. All-in-all, I can't fault Thaison Palace Hotel. It was a great place to stay when transiting through Hanoi. The only improvement was if they had lower rates for the airport taxi. We ended up catching the shuttle bus from the Vietnam Air office because the hotel's rates were too high.
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Matthew L. Solo travelers United Kingdom, February 11, 2014
Great 2 night stay

Staff, price, location
10
Excellent, would thoroughly recommend this hotel. Clean, cheap and lovely staff.
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Michel L. Solo travelers Australia, February 11, 2014
Nice and clean hotel

Close to attractions
6.3
Good stay for the price.Young staffs with good English and very helpful.The hotel will organise your tours for half price.
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Michael H. Couples Australia, February 11, 2014
Great

Staff, location, Large rooms
9.3
The hotel is located in a quiet street within walking distance to tourist attractions ( central), restaurants. Attentive and helpful staff with good language skills that makes you feel at home. I would stay there again.
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Tom W. Couples Canada, February 10, 2014
terrible room the first night but nice room later

location, staff,
8.3
The first night we stayed there, despite having booked a room with a window, we were given a horrible dark room with no window and plumbing that barely worked. The next day we were moved to a very nice room complete with windows. This room was clean and very nice. If you plan on booking this hotel, just don't agree to stay in that room should be a storage room only! Breakfast was pretty boring, with not much choice. The staff were all wonderful, friendly and helpful.
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Samm T. Families with older children Malaysia, February 9, 2014
Great stay with friendly staffs!!!

The staffs, the staffs and the staffs!!!!
8.7
Small hotel but full of greats staffs who always be there to help the guests with a great smile on their faces. Small hotel with 5 stars service!
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Ffyona M. Solo travelers United Kingdom, February 8, 2014
friendly and clean

staff, bed and the breakfast
8.3
Really good welcome...enjoyed my stay. Would certainly return if in area again
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Krystal H. Couples New Zealand, February 6, 2014
average stay

good location
4.7
small room that was not very clean
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Waratchada C. Couples Thailand, February 4, 2014
Friendly staff and center city hotel

warm welcome by friendly staff , best location , big clean room with air condition
7
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Frederick S. Couples Belgium, February 3, 2014
Wonderful hotel in perfect location

Room, staff, food, location
9.7
The location is excellent with all good restaurants and delicious street foods meals nearby this hotel such as High Way Four, New Day Restaurant... Excellent hotel right in the city center and highly recommend staying here. The room is so wonderful with nice decor, nice pictures on wall, and the beds very comfortable. Staff is so helpful, mind and brilliant. They were always there with big smile to help you in anyway. We booked Halong Bay cruise on Galaxy Cruise via Mr. Kenny Lee and got his offer for nicer cabin and discounted price. Pick up service from airport to hotel also convenient and comfortable.
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Customer Reviews - Thaison Palace Hotel, Hanoi

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