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Thaison Palace Hotel

7 - 9, Hang Voi street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel

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Hotel Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1099 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.4
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1099)
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Tipapun B. Groups Thailand, May 11, 2013
Nice Service , not far from Lake

Nice service
8.7
Good we have a first nice at Thaison Palace ,not far from the lake.
Fiona M. Couples Australia, May 9, 2013
Really nice room and the best bed in Vietnam

Big room with it's own computer, large, comfy bed, nice staff
9
It was a lovely big room with the best bed of the entire trip. nicee staff, good breakfasts. Just don't book your trip to Ha Long Bay through them.
Carolyn S. Solo travelers Australia, May 8, 2013
Great staff

Staff, room and location
7.7
Had a marvellous stay staff were very caring and friendly. Breakfast had wide choice and was plentiful. The location was perfect for the whole of Hoan Kiem area. The hotel was undergoing some renovations, but disruption was kept to a minimum.
Kingkan P. Couples Thailand, May 7, 2013
the room was clean and staff very friendly

friendly staff clean room good location
7.7
I stay this hotel for 2nights the staff was nice and very friendly they try to help us get about the plan for dining all the time but one thing make us abit annoy about they try to sale about tour trips too much ....
Trieu T. Solo travelers Australia, May 6, 2013
the best staff experience

staff knowledge, excellent english, cute girls
7
the staff here is probably the best experience i have. they know a great deal of english, the girls are cute (bonus) and they know the area very well, they can recommend restaurants to eat and places to visit. they organized airport transfer for us and have a morning daily breakfast buffet (western style) next door is a great coffee shop and talkative lady. try her coffee with yoghurt (cafe chua)
Trieu T. Solo travelers Australia, May 6, 2013
exceptional staff

staff knowledge, excellent english, cute girls
7.3
staff are very helpful, they know the place very well. good location to shops and places of interest
Kimberly C. Groups United States of America, May 4, 2013
good value city hotel

convenient location, helpful staff, clean rooms
8
This is a small, older hotel, but it's clean and comfortable. It's easy walking distance to Hoan Kiem Lake, night market, water puppet theater, local restaurants, etc. The staff is helpful and friendly.
Radmila K. Groups Kazakhstan, May 4, 2013
quite dissapointing

big rooms and large beds, window in the room
6.3
We stayed at Deluxe room with window. The positive side is that the room was very big, and everyone had a double bed. However, there were some downsides. The window was not closing properly and all the noise from outside could be heard. When we've told the management about it, they assured us that they will check, but everything remained the same. The bathroom was very very dark. Despite having black walls and floor, there was only one lamp and nothing could be seen, so we put additional lamp from the room by ourselves. The breakfast is alright, but only for non-muslims, because every dish contained pork. And the last disappointing moment was when porter asked tips from us right just when we arrived.
Jung-Soo K. Solo travelers South Korea, May 4, 2013
just budget hotel in nice location

cheap, cheap ,cheap
6.3
just the very budget hotel located in downtown. nothing more than that
Jessica O. Solo travelers Australia, May 2, 2013
Comfortable, good value for money

Friendly staff, clean rooms, free breakfast
8.3
Well located, comfortable hotel. Very friendly,welcoming and helpful staff. Helped us book a very enjoyable trip to Sapa. Breakfast was good. We're able to store luggage while away nd use showers after checking out.

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Customer Reviews - Thaison Palace Hotel, Hanoi

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