arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 1709 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1709 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.9
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Donal H.
Ireland
June 02, 2014
Very pleasant stay,attentive staff and friendly
Staff very helpful.nice buffet breakfast. Great advise on sight seeing and tours
Excellent stay and will return again for another visit.

Tuyet B.
Australia
June 01, 2014
great staff
location staff size of room
it was great

Kathryn R.
Australia
May 31, 2014
The stay was great, the staff were very friendly
Old quarter location, staff, airport pickup

Kong G.
Malaysia
May 29, 2014
Great location and friendly staff
Close to the city, attentive staffs & room was very clean but bit run down
Average stay considering the value - big size and clean rooms but bit run down (Free upgraded to deluxe room as Superior room fully rent out) , friendly staff and decent breakfast. Only disappointment with the hotel will be the power failure occur (happen to hotel and few shop within same road only). It causing us unable to rest peachfully in early morning (between 6:30 AM to 10:00 AM) as the hot weather of 41 degree (Like sauna room) during the stay

Tony B.
United Kingdom
May 27, 2014
love hanoi
central location, close to restaurants
average

Azlindah M.
Singapore
May 26, 2014
So-so
WIFI, English Language capability & assistance
There's no facilities other than the rooms and the breakfast. Rooms were ok. Great WIFI. Helpful staff.

Azizullaili J.
Malaysia
May 24, 2014
delightful
Close to the city, attentive staffs & room was very comfortable
Our stay was simply delightful. If I ever head back to Hanoi, this hotel might be my accommodation again.

SIAU Y.
Malaysia
May 23, 2014
dirtiest toilet in the hotel i hv stayed
nothing

Laurene K.
Singapore
May 21, 2014
overall a good stay and convenient
value of money, centrally located, restaurants at night
above average stay considering the value - big size and clean rooms, friendly staff and decent breakfast with nice coffee. Other than that, bathroom is a bit run down and aircon was a bit faulty (blowing hot air) on the second day.

lisa M.
United States
May 19, 2014
Value and truly quality
Room, staff, location and breakfast
Super clean and nicely decorated hotel. Food delivery + wifi + hot showers etc .... Great service and can organize any tours there, even outside of Vietnam. Very helpful staff. Great value for money. The only negative : not many nightclubs around the hotel, need around 5-10m of walking to these nightclubs. TIP: Highly recommend to book Halong Bay and Sapa Tour via this hotel because they are a part of a travel company in Vietnam so you can get better price and much more better for quality.